Bahia de Alcudia Hotel & Spa

Overall, the staff was very friendly, which made the stay extra enjoyable. In particular, we were happy to meet Diego the entertainment coordinator, who was quite interactive and kept our party amused playing games and was always inviting. Also members of the bar staff, Maria, Marc, and Barto, were super friendly and personable. They stayed on top of our drink request seamlessly. We went with a wedding party of 25 people and the staff in the dining room were very accommodating. The food selection was excellent. As for the room we were staying in, it was a junior suite which was very spacious and had a lovely patio. But when sharing a room with family, a glass bathroom door that doesn’t lock and slides shut isn’t ideal. We were expecting air conditioning as it was advertised on the website and one of the reasons we chose this hotel. However when we arrived we were told the AC is only turned on for certain times of the year. The quality manager, Andrea was extremely helpful when it came to the newlyweds and a birthday that was being celebrated. She arranged for a cake for the birthday and champagne and a fruit plate for the newlyweds. She was a delight. Basically, the comfort levels of the rooms could have been better but the staff were nothing short of excellent! Cheers

The staff went above and beyond to accommodate our big family of 24. Any minor questions or concerns we had were taken care of immediately. We enjoyed our stay and loved how close the beach was from the hotel. Would highly recommend