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Protur Naisa Palma Hotel

4 star hotel
Connecting rooms
9.4/10 Exceptional
(569 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Located on the boardwalk, Protur Naisa Palma Hotel is in El Camp d'en Serralta neighborhood and is connected to the convention center. Plaza Espana and Claustre de Sant Antoniet are local landmarks, and the area's natural beauty can be seen at Feixina Park and Placa de la Reina. Marineland Mallorca and XtremKart are also worth visiting.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 7:30 am–11:00 am: eur 12 for adults and eur 12 for children

Spa

Body scrubs
Body wraps
Facials
Manicures and pedicures
Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Bicycle rentals
Fitness center
Indoor pool
Outdoor pool
Sauna
Spa services
Steam room

Outdoor

Picnic area
Rooftop terrace

Conveniences

Elevator
Front-desk safe
Library
Newspapers in lobby

More

Smoke-free property

Nearest Airport

Airplane
Palma de Mallorca Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Protur Naisa Palma Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

50%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Protur Naisa Palma Hotel

Latest reviews (4)

D

Denisa

5 Dec 2023 - 9 Dec 2023
reviewed on expedia

4 out of 5 stars

Great breakfast, big beds, nice staff, walking distance everywhere, close to the bus stop for the airport -Slow lifts, saunas doors were broken (at least the pool area was super warm), baby bed was broken,
K

Kevin

3 Mar 2023 - 4 Mar 2023
reviewed on expedia

4 out of 5 stars

Modern and well appointed mid sized boutique hotel close to the city centre! Although on the smaller size, the standard room was well designed with easy access to all the necessary modern amenities like a phone charging stand. The pool/spa area was also small but again well designed to provide comfort and convenience especially for families. Buffet breakfast spread was quite good offering all types of hot and cold options including an array of juices. There’s plenty of common areas to chill as well! Highly recommend staying here for easy access to the main attractions!
S

Sarah-Jane

28 Aug 2022 - 29 Aug 2022
reviewed on expedia

5 out of 5 stars

We stayed just for one night on our way back to the airport from a family holiday. We chose the hotel as it was reasonably priced, had a rooftop pool for the kids and connecting rooms. We were pleasantly surprised when we got there. Our rooms were ready by 11am so no hanging around. Good choice of Welcome drink. Our room had 1 front door and a door for each room. Felt really safe with young kids like we were staying in a 2 bed apartment. Loved the decor and features in the room. Modern charging facilities for phones and control panels for lights and blinds. Air con easy to use too. Decent sized pool and lovely roof bar and sunbeds. Large Sunbeds available to hire fir €25 (they fit the 4 of us on 1). Lovely restaurants and a corner store all within a few 100 yds. Would definitely stay again.
A

28 May 2023 - 31 May 2023
reviewed on hcom

3 out of 5 stars

if you're traveling with kids, I strongly advise against staying at this hotel. , I have no intention of visiting this hotel again. The overall lack of attention to detail, limited amenities for families, and the consistently overcrowded spa were significant drawbacks that overshadowed any positive aspects. I would highly recommend exploring other accommodation options in the area that offer a more welcoming environment for families and prioritize guest satisfaction.
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