ALEGRIA Costa Ballena

First let me qualify by saying we enjoyed the Hotel and had a lovely holiday. The room was well appointed, the breakfast excellent (I just wish someone would show staff how to fry eggs as 90% were always broken yolks), Alvaro & David on reception were excellent and professional as well as friendly. This is mainly a Spanish visitors hotel & weekends were full, the rest of the time it was very quiet and the Animation team entertained a very few. The entertainment area was very large and included the bar, most guest are All Inclusive and as there are very few eateries close by I can understand that, we traveled to Rota most nights to eat. The down side here is the pool is tiny for the Hotel size, infact I thought it was the childrens pool, however there is a free shuttle bus to the beach. The bath room was tightly packed and almost impossible to reach the bin past the bidet and if you were on the loo and someone tried opening the door you'd get nicely bruise knees or worse still lose a couple of toes it was that close to the loo, however the shower was excellent and tiling nice. Although the room was nice we had numerous problems, Aircon not working properly on arrival, safety deposit box error locking itself 3 times & worst off all as we were leaving for airport, toilet valve sticking and constantly running water, I couldn't even be bothered to report this, mending myself when it happened daily but worst was the fact that the patio door would not close properly or lock and t

Great place to stay with kids Breakfast fantastik Great bar staff Would stay again

Fun place for families, especially with younger children.

It was very noisy. Music was load until 12:30 due to concert at the hotel. People were running around with their kids in the hallway until 1:20 am. We had two rooms and non of us had any sleep. We had to travel 6 hrs next day. They must reimburse me for my stay!!! Never seen anything like this very irresponsible from hotel management. They were not any help.