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Isabelle
18 Apr 2024 - 19 Apr 2024
reviewed on hcom
5 out of 5 stars
Great hotel. Clean and big room. Amazing sea view. Lot of playground and swimming Pool. Beautiful garden. Great staff. Perfect for family holidays.
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Fatih
31 Mar 2024 - 3 Apr 2024
reviewed on hcom
5 out of 5 stars
The rooms were very spacious and clean, the facilities were great for kids. The food quality could be better, especially with the variety towards vegeterians and pesceterians, as there were a lot of ham and other red meat with very litte choice of seafood
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Lilliana
11 Jun 2023 - 15 Jun 2023
reviewed on expedia
5 out of 5 stars
We had an amazing experience in the hotel. The buffet was amazing. They have different things to do near the hotel. Also, the hotel have different activities to do with the family during the day and nights.
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Reggie
18 Oct 2022 - 20 Oct 2022
reviewed on expedia
5 out of 5 stars
Property is family friendly, staff very helpful. Common spaces Very spacious and clean. Childrens pool and play area is perfect for kids, beach is easily accessible and location feels isolated from outside distractions. Rooms and clean, beds a little more firm than Im ised to but well presented when you enter to find the robes on the bed.
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roland
28 Jul 2021 - 1 Aug 2021
reviewed on hcom
4 out of 5 stars
Nice location with direct access to the beach. Good pool for adults and kids.
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Leanne
23 Oct 2020 - 27 Oct 2020
reviewed on hcom
5 out of 5 stars
This hotel was superb. Great for family, cleanliness and great choice of food.
The staff were very friendly and had robust covid restrictions without ruinung the atmosphere. Highly recommended x
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Mark
22 Aug 2019 - 24 Aug 2019
reviewed on hcom
4 out of 5 stars
Somewhat of a last minute family break. Reviews looked good so decided to give it a go. The hotel was modern, clean and spacious. Although very busy due to space it never felt too crowded. Room was clean, spacious and we had room on ground floor with pool straight outside which was a very nice surprise/addition we weren’t expecting. The food & drink was of a good standard. Restaurant offered a very wide range of different food on the buffet. The only negative was the restaurant staff were super busy so at times cleaninless of eating areas and table setup & service was not to required standard. Some of the staff were a little rude at times also when you approached or asked them for something. I get they were busy but as a paying customer that’s not my problem. The hotel is also very close to the beach. The beach is superb! Overall a very good hotel which I’d recommend. One on our list to visit again when less busy.
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Hassan
15 Aug 2019 - 20 Aug 2019
reviewed on hcom
4 out of 5 stars
Brand new hotel (opened in 2018) with a good location by the beach of Costa Ballena. Many activities for children's (aquapark, kids club, shows) and adults (large pool, gym, infinity pool, bars). Easy access to the beach. Easy and free parking in front of the hotel or 7 Euros per day in door parking. I definitely recommend to book all inclusive and a premium room. The all inclusive package is worth it and the premium room put you in best buildings (2 & 3) and gave you access to the infinity pool on the rooftop.
The food at the buffet is good compared to other all inclusive hotels and changes every day.
My only criticism during my stay at the hotel is the fact there is only 1 restaurant for 1,500 people (when full), the towel service requesting a deposit and you can change towels only during a very short timing so long wait (with a very rude lady at the Spa that gave the towels), not enough umbrellas by the pool.
A
22 Oct 2019 - 24 Oct 2019
reviewed on expedia
4 out of 5 stars
New hotel, clean and modern. Nice choice of food for breakfast and evening meal. Drinks reasonable prices. No kettle in room, asked about it and got told we have to pre book. Also we visited in late October which means the pools was too cold to use. They do have an indoor pool however they said kids was ok aloud in durning the morning for 2 hour. The price for this was €14 an adult and €10 a child. So would have cost us €38 for an hours swim as it’s in the hotels “spa” area. They should consider a reduced entry cost durning the colder seasons! Not much to do in the surrounding areas, we had a walk around the large lake area to see the ducks and took a drive to Jerez and chipiona. Nice beach on your door step. Feel the dining room would be manic in high season due to its size and the amount of rooms they have. We live a few hours away near Gibraltar and will maybe return again for a couple of nights when it’s a little warmer.