Occidental Puerto Banus

First time visit to the Occidental as our usual hotel, the Melia Marbella Banus has lost the best part of hotel grounds, pool & waterfall. The Occidental subsequently is far superior for roughly the same price. The location is absolutely perfect for the El Corte Ingles department store, the Puerto Banus marina, the beach and also the daily plaza market and the Saturday weekly market, all within a minutes walking distance. The hotel itself is spacious, extremely clean, with a couple of restaurants and bars. The buffet breakfast is extensive and caters for all needs and operates a very efficient service. Options for dining inside or on the outside terrace are also available. The rooms are also spacious and soundproofed. Very clean with daily housekeeping and the bathrooms have large walk in showers and a double sink vanity unit, I honestly cannot fault it. Any room service requirements can be ordered from the hotel app, but this was not terribly reliable. A quick call down to reception provided a more immediate service. There are 2 pools, a swimming pool and shallow pool for youngsters. The music around the pool is a little loud to be honest, and seems to difficult to escape as the speakers are spread around various areas of the both pools. This is genuinely the only issue I had at this hotel and certainly not enough to prevent me returning. Ear plugs to the rescue! Very happy customer and I shall most definitely be returning.

Lovely welcome upon arrival and was selected as a VIP customer so received some goodies (cava, bathrobe and slippers… those little luxuries of life). Was not expecting this! Looks like we all entered into a draw for this or something like that when booking, thank you very much! Room is very spacious, well maintained with nice views of the main square and a bit of the sea. Shower is good too! Breakfast is great, it has many options and good quality product. Staff is very warm and helpful. I haven’t used the swimming but it is a lovely spot to sunbathe and relax. No rowdy customers on sight, it is family oriented, therefore, great stay! Will be back as soon as I can.

Great stay! The hotel is walking distance to all areas. Rooms were very spacious. Small touch ups required for paint & carpet stains in the corridors. I would recommend this hotel to family & friends.