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Lotte Hotel Seoul

5 star hotel
Kids stay free
9.2/10 Wonderful
(1831 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Families will love the Lotte Hotel Seoul. The hotel boasts a fantastic location in the heart of Seoul, making it easy to explore the city's many attractions. It offers a range of amenities perfect for families, including a swimming pool, spa, and perhaps even golf (depending on facilities). Guests consistently praise the exceptional service and helpful staff. While room sizes may be smaller than what some Western families are used to, the hotel's overall amenities and convenient location make it a popular choice.

Guest highlights

The incredibly helpful and friendly staff, going above and beyond to assist guests.
The convenient location in the heart of Seoul, close to shopping and attractions.
The range of amenities, including a pool and spa, catering to family needs.
The overall high class and comfortable experience.

About the hotel

This hotel features 5 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located in Myeongdong neighborhood, Lotte Hotel Seoul is connected to a shopping center. Gwanghwamun Plaza and Sejong Cultural Center are cultural highlights, and some of the area's attractions include Lotte World and Gwacheon National Science Museum. Traveling with kids? Consider Seoul Grand Park and Seoul Land.

Popular amenities

Family friendly

Babysitting (surcharge)
Indoor pool
Refrigerator
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
24-hour room service
5 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10 am: krw 69000 for adults and krw 33900 for children

Spa

Massage/treatment rooms
Massages
Spa open select days

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking

Things to do

Fitness center
Full-service spa
Golf driving range
Indoor pool
Sauna
Shopping
Spa tub

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas

Nearest Airports

Airplane
Gimpo International Airport
16 km from this hotel
Incheon International Airport
48 km from this hotel
map

Reviews that mention...

Family Reviews

for Lotte Hotel Seoul
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

11 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about Lotte Hotel Seoul

Showing 1 - 10 of 11 reviews

Latest reviews (11)

T

TONGFAN

21 Feb 2024 - 26 Feb 2024
reviewed on expedia

5 out of 5 stars

Totally amazing. Would recommend friends and family to go.
N

Nicholas

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Great location for Seoul, modern, helpful. Good family stay for holiday.
T

Tsunoyama

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

We stayed for 3nights on the family trip. When we left this hotel, my son left his AirPods in the room. We noticed it after we left the hotel. Hotel staffs responded this situation thoroughly, we got his AirPods before leaving Seoul! I really appreciate their service. Thank you so much!!!
B

Brenda

16 May 2023 - 23 May 2023
reviewed on orbitz

5 out of 5 stars

I was only able to spend one night as we had to leave back to the states due to family emergency. We will reschedule our vacation for a later date and will definitely stay at the Lotte hotel. Everyone was helpful.
M

Monica

14 May 2023 - 15 May 2023
reviewed on orbitz

5 out of 5 stars

The Lotte Hotel Séoul was absolutely amazing, in fact better than I expected. Everyone was very nice and helpful. The facilities are excellent. One of the best gyms I’ve been in at a 5 star hotel. Executive Tower Deluxe double and twin bed room was perfect for our family of 3. Check for the swimming pool. At the reservation they said it was included, but at checkin it was. Lobby bars are beautiful. Very photo worthy. Easy access to tons of shopping and sites.
K

Katherine

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Absolutely fabulous hotel. This was the first hotel for us during a 9 day stay in Korea. We stayed in 2 rooms, 1 adult and 1 child in each. I saw online that the rooms are small by western standards and planned accordingly with 2 rooms. We ate at the breakfast buffet once, and the food was excellent. Otherwise we just bought some fruit, yogurt and various bread/pastries at the Lotte Department Store’s market (basement floor) the evening prior and at it on the the go. The food court at the department store was clutch; it made getting (good) food quickly very easy and convenient. I used the gym twice and the golf range daily. Both really top notch, and one of the better hotel gyms I’ve seen. Service was absolutely impeccable. The location is perfect and central to many activities and the subway. We stayed in Busan and Gangnam, but would return to this hotel in the future. 10/10 recommend. 감사함니당, Lotte Hotel Seoul!
A

Andrew

2 Feb 2023 - 7 Feb 2023
reviewed on orbitz

5 out of 5 stars

Had a wonderful stay with my family.
V

Vincent

22 Dec 2022 - 27 Dec 2022
reviewed on hcom

5 out of 5 stars

Our family (2+3) have a wonderful stay here. The staffs are very courteous and they will assist us once we step into the hotel lobby with our luggage. Check in can be faster but still good. Club lounge breakfast is fantastic. There are 2 male chefs that are not so courteous when they want to refill the dishes. They simply bump off my wife. The rest of the female staffs either at front counter or club lounge are all fantastic. Super recommended hotel for our 1st trip to Seoul. The hotel should consider not to charge kids for the club lounge breakfast as adults are already paying quite a hefty price for the stay in this 5 star hotel.
W

Wing Fat Eric

19 Dec 2022 - 24 Dec 2022
reviewed on hcom

5 out of 5 stars

Great location for MyeongDong walk around and shopping. Staffs were proactive and attentive. Very happy with our family stay.
A

11 Sept 2023 - 17 Sept 2023
reviewed on hcom

5 out of 5 stars

Very comfortable high class hotel for family to stay including golf, swimming, spa, sauna, shopping. Etc.
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