Grand Hyatt Jeju

Majority of visitors for this hotel became the Chinese family. I was not able to feel I visited Korean island.

The facilities are superb. There are an outdoor pool and another indoor pool (heated) which are loved by families, and the indoor pool opens till midnight which is great. The gym is very nice as well with many different equipments (though it would be better if the equipments had been placed further away from each other...). The room is quite big - great for families with kids, and the mattress is very comfy. They provide bath robes and slippers for kids as well. The welcome chocolate and sweets are tasty. The basin in the bathroom drains a bit slowly though. The toothbrush sets are chargeable. Breakfast is not included by default, like many other hotels in Korea. From our experience, the breakfast's food variety is great, and food is well prepared, tasty, and fresh. But ppl may have different opinion on if it worths the $$ cost. We tried the hotel's Korean BBQ restaurant as well. The pork and beef were fresh and tender, quite juicy, on par with the price.. The parking lot has quite a few charging stations for EVs. The front desk staff are able to speak English and there are also Chinese-speaking staff. But we did encounter some communication issues when we called the guest service hotline from the room. The lady who picked up our call was trying hard to understand our inquiry but still could not really get it. At the end she had to say that later she would ask her colleague who could understand English better to call back. It ended up we just called the front desk.

This was easily the nicest hotel I’ve ever stayed at! The rooms are huge and their twin beds are actually more like queen size beds. There were plenty of great restaurants within walking distance and taxis to take you to places further out. I would live there forever if I could. My whole family loved everything about this Grand Hyatt!

We upgraded to the premium rooms on level 36, definitely worth it. Stunning views, comfortable and room was spacious and of course, clean and stylish. Hotel has many restaurants and ammenities, even has a casino, kids entertainment and shopping! Very much enjoyed our stay!

Beautiful hotel with great amenity. The room is clean and spacious with great view of the ocean and airport. Good food selection with multi restaurant within the hotel. Not far from the airport and within walking distance to stores and outside restaurants. Out door heated pool and jacuzzies are big and clean and overlook at the city. Overall, our family and children had a great time at the hotel.