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Kigali Serena Hotel

5 star hotel
Connecting rooms
9/10 Excellent
(121 verified Hotels.com guest reviews)

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is not available.

Nearby attractions

Located in Kigali, Kigali Serena Hotel is connected to a shopping center. Ivuka Arts Kigali and Kigali Arena are cultural highlights, and travelers looking to shop may want to visit Union Trade Center and Ryi'nyamirambo Market. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's pool
Cribs/infant beds (surcharge)
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Free continental breakfast available daily 6:30 am–9:30 am

Spa

2 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Children's pool
Fitness center
Outdoor pool
Sauna
Spa services
Steam room

Outdoor

Garden
Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Kigali International Airport
8 km from this hotel
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