Aroeira Lisbon Hotel - Sea & Golf Hotel

My partner and I stayed here for two days at the tail end of a long vacation so we could check out the nearby beaches. The hotel is very clean and appealing; it's in a relatively quiet area and provides free shuttle service to the nearby beach. There's a great in-house restaurant open for breakfast, lunch, and dinner; we had breakfast and lunch there and were impressed with the food and service. The pool area is also very well kept and relaxing. We had a minor room issue; after only a few hours of being at the hotel and unpacking, we noticed our hotel room door was not locking (such that anyone could open the door without the key card). The staff kindly moved us to another room. The next morning, though, we were told we had to move again because the hotel needed our new room -- which was a connecting room -- for a family that was scheduled to come in later that day. We were moved to a third room (all within a 48-hour period). This was clearly an inconvenience and delayed some of our plans for that morning while we re-packed and moved to the new room. However, the staff were apologetic, acknowledged the inconvenience, and sent a care package (a bottle of sparkling wine and a fruit platter) to the room. Despite the minor blip in our stay, the stay was overall a good one.

We stayed 15 nights so a good amount of time to make a fair assessment. Pros: beautifully designed hotel / great pool / good breakfast (although some mornings it was complete chaos and many items missing as insufficient staff) Cons: insufficient staff numbers and some staff look very unhappy. We had one staff member ask us to feedback to management that more staff are needed. Definitely a staffing management issue. I have stayed before and it was sad to see the service levels drop in such a manner. Management having gone missing at the hotel. Insufficient sun bed numbers on some days Bus to beach only runs to 6pm which when the sun doesn’t set til 8.30pm is a bit of a missed opportunity (especially as there is a connected beach bar). It’s too far to walk to beach reasonably. I would say the hotel is not appropriate for young children and would be best as adult only / 12+.

Staff could had more communication between them, staff should explain and show the hotel to guests, my booking was for 3 people 2 adults one child, when I got in the hotel I had one bed only they end up putting another one but without mentioned that was an extra cost! Overall it was good!! I definitely will go back