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Mercure Porto Centro Santa Catarina

4 star hotel
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Mercure Porto Centro Santa Catarina offers a fantastic location for families, with spacious rooms perfect for families. Guests consistently praise the friendly and welcoming staff who go above and beyond to ensure a pleasant stay. The hotel's convenient location makes it easy to explore the city's attractions. While some guests mention that the walls are thin and noise may be an issue, the overall experience is positive, with many families recommending the hotel.

Guest highlights

The spacious family rooms
The amazing, welcoming and helpful staff
The great location, easy walking distance to attractions
The delicious breakfast

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.

Nearby attractions

Mercure Porto Centro Santa Catarina is located in Centro / Baixa, a neighborhood in Porto, and is near a metro station. Porto Historic Center and Holy Trinity Church are local landmarks, and some of the area's activities can be experienced at Taylor’s Port Cellars and Taylor Fladgate Cellars. Crystal Palace Gardens and Lavandeira Municipal Park are also worth visiting. Spend some time exploring the area's activities, including surfing/body boarding, golfing, and segway rentals/tours. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Access to nearby indoor pool
Free cribs/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee daily 8:00 am–11 am: eur 15 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Access to nearby indoor pool
Shopping

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Francisco de Sa Carneiro Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Mercure Porto Centro Santa Catarina
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

40%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Mercure Porto Centro Santa Catarina

Latest reviews (5)

S

Shari

19 Apr 2024 - 20 Apr 2024
reviewed on orbitz

4 out of 5 stars

Great location. Very nice size family suite. Lovely staff. Only complaint was that they turn the AC off at 2am and it gets very hot and stuffy when you sleep. You can’t open the windows because it gets too loud. Walls must be thin because we could hear toddlers screaming early in the morning from a nearby room. I’d say it’s between 3-4 stars.
M

MICHELE

2 Apr 2024 - 3 Apr 2024
reviewed on expedia

5 out of 5 stars

Great location. The room was spacious and clean. Perfect for families.
D

Dagmara

26 Dec 2023 - 29 Dec 2023
reviewed on expedia

4 out of 5 stars

We stayed as a family of 3. The staff is absolutely amazing and the hotel very clean. The walls are very thin so you hear every sound your neighbors make and every time they flush the toilet. The standard room is a little small for two adults and a preteen. However that’s our fault for only booking one room. Our experience was fantastic! I would recommend. Just be aware that the walls are thin. Great location and easy walking distance to everything.
B

Benjamin

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Had a great stay at the Mercure, really nice location, the breakfast was great and the staff were so friendly! I really appreciate the registration staff interacting with our kids.
R

RATTAN

23 Feb 2023 - 25 Feb 2023
reviewed on orbitz

5 out of 5 stars

Amazing staff, very welcoming and helpful. Monika the front desk manager spent a good 15 minutes briefing us about the area. Rooms were just right for a family of four
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