Savoy Palace - The Leading Hotels of the World - Savoy Signature

A beautiful hotel with a vibe of being more for executive or short city stays as opposed to a holiday. Unfortunately, it has some very strange regulations that in our experience of having travelled the world, it was only experienced in Madeira. Upon check-in, we were both asked to sign some paper that neither read. Apparently, as explained, it is so that neither party can order anything without the others knowledge. Then we were asked for a deposit on account if we wanted to put our expenses like drinks etc under our room number. In all other instances including better 5 star hotels in the world, one signs and everything gets put under the room number so that all expenses are settled at the end. This idiotic way of thinking made us feel like untrustworthy children and certainly not what is expected from any hotel let alone one that claims to be the best in Madeira. We refused but consequently had to walk around with our credit card to pay for every individual thing we bought. It totally spoiled out stay. Fortunately, there are other equivalent quality hotels on the island which makes it easy to avoid this one.

What a fabulous experience for my family, from the moment we walked off the plane to the moment we left our Savoy Premium Experience was outstanding. The staff, food, facilities are amazing and make a luxurious holiday in a beautiful country. We will return!

Just back from a fantastic stay at the Savoy Palace, great rooms, location, staff and facilities, would definitely stay again. Enjoyed by all the family.

10/10 experience overall. The staff are attentive whilst not being overbearing. I don’t feel there are many vegan/vegetarian options outside of the Pau De Lume restaurant, which is definitely an area for improvement. The kids club is excellent and a real added bonus.