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Novotel Lisboa
4 star hotel
8.2/10 Very Good
(1002 verified Hotels.com guest reviews)
About the hotel
Along with 2 restaurants, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a seasonal outdoor pool, and conference space.
Nearby attractions
Novotel Lisboa is located in Lisbon City Center, a neighborhood in Lisbon, and is near the airport and near a metro station. El Corte Ingles Mall and Amoreiras Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Edward VII Park and Botanical Garden. National Museum of Natural History and Torel Garden are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests love the hotel's convenience to public transportation: Praca de Espanha Station is 6 minutes by foot and Sao Sebastiao Station is 11 minutes.
Popular amenities
Family friendly
Free cribs/infant beds
Laundry facilities
Playground
Seasonal outdoor pool
Soundproofed rooms
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 poolside bar and 1 bar
2 restaurants
Buffet breakfast available for a fee daily 6:30 am–10:30 am: eur 15 for adults and eur 15 for children
Room service available
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Accessibility
Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Things to do
Fitness center
Playground
Seasonal outdoor pool
Outdoor
Garden
Pool sun loungers
Pool umbrellas
Terrace
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
More
Tv in lobby
Nearest Airport
Lisbon Humberto Delgado Airport
6 km from this hotel
Reviews that mention...
Family Reviews
for Novotel Lisboa
4 out of 5 stars
28 reviews
Review data
5 star reviews
- 36%
4 star reviews
- 29%
3 star reviews
- 18%
2 star reviews
- 11%
1 star reviews
- 7%
We have selected a sample of reviews which reflect what families have said about Novotel Lisboa
Showing 1 - 10 of 28 reviews
Latest reviews (28)
S
Simon
26 Aug 2024 - 27 Aug 2024
reviewed on hcom
3 out of 5 stars
The room looked as if it was frozen in the 70s…. Very dirty carpet, chair was very dirty,
Hair in the bath, I had to tell my children to make sure they are not walking barefoot.
It was sooo tiny.
We were not informed that if parking in the basement we would be charged !! So were we 12 euros = 20$ Canadian
Anyway I just really don’t think it is worth a 4 Star hotel at all, maybe 2.5
A
Anthony
20 Aug 2024 - 24 Aug 2024
reviewed on hcom
4 out of 5 stars
The Hotel is very family orientated, the rooms are comfortable and clean. Location is outside town centre and a few stops on metro or 10-15 min by taxi, Ubers are easy to use and relatively cheap in Portugal. There are only 5/6 restaurants within walking distance. The pool is small and hotel is on flightpath of airport nearby. Breakfast has good selection and reasonably priced as kids are free but adults pay more.
B
Benjamin
2 Aug 2024 - 3 Aug 2024
reviewed on hcom
5 out of 5 stars
If you’re traveling as a family, this is a great place to stay. They have kids activities, a small playground outside, a pool and kiddie pool, video games in the lobby, and overall very accommodating for families.
A
Anuradha
1 May 2024 - 2 May 2024
reviewed on expedia
5 out of 5 stars
Booked this hotel for a one night stay as we were flying out home the next morning. At 5am in the morning, we reached the airport in 10 minutes. Comfortable room, kids slept on the pull out sofa, it was clean and service was great. We walked to a mall 10 mins away for dinner. Would be happy to stay here again but not with bigger kids as the pull out bed might be too small and uncomfortable.
L
Laura
2 Apr 2024 - 3 Apr 2024
reviewed on expedia
1 out of 5 stars
No shampoo in bathroom. That’s basic, but minor. But I don’t know if I missed the notice on Expedia about construction. Due to jet lag, my kids and I were still sleeping at 825 AM. I was startled awake by persistent loud squeaking noises. I thought someone upstairs was having “a good time in bed” but alas when it went on for 10 or more minutes and the noises evolved to banging and drilling so loud that I could not bear to be in the room another minute, I got up and left.
The staff was nice, they were pleasant at check in and check out. It’s not a reflection on them. I just was not prepared for the construction noise and disruption. I would have gotten a different hotel had I been aware.
S
Sorina
31 Mar 2024 - 3 Apr 2024
reviewed on expedia
3 out of 5 stars
AC did not work, it was boiling in the room. Great breakfast selection!
no indoor pool for kids.
close to metro station but far from downtown
T
Tin yau
1 Jan 2024 - 6 Jan 2024
reviewed on hcom
4 out of 5 stars
Clean , suitable for family and the breakfast so delicious .
M
Muhamed
31 Dec 2023 - 2 Jan 2024
reviewed on hcom
3 out of 5 stars
The room is very small for family of 4 people. However, the staff was very friendly and gave us an early check in
M
Makarand Ravindra
23 Nov 2023 - 27 Nov 2023
reviewed on expedia
4 out of 5 stars
Good stay at novotel. Nothing out of ordinary, good business type hotel although we stayed with little one age there were some video games for younger kids. Staff was good mostly. Property is bit old but we ok for the 4 nights we stayed with sofa bed
S
Simone
21 Sept 2023 - 24 Sept 2023
reviewed on hcom
4 out of 5 stars
The hotel is family friendly and has a very enjoyable and relaxed environment. We also enjoyed dining at the Bicycle restaurant. The family rooms were comfortable and a good size.
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