Vila Gale Lagos

The location of this property is great, especially if you don't have a car. It's close to the beach and the marina as well as a short walk to the old town. There is a grocery store 15 minutes away. The facilities are great, especially for kids. There is a large pool and deck, children's playground and indoor pool. Rooms are large. A small thing to remember is to bring shampoo/conditioner as they don't supply it and if you can bring your own hairdryer. There's doesn't work. Great stay, I would come back for sure.

We booked oceanview junior suite but did not get. Counter clerk said we did not and would not provide us unless we paid another 25 € per night. I asked to speak with manager but manager did not come out to speak with us. He/She told clerk to tell us they wouldn't do anthing for us. Staff are not friendly at all and rarely smile or say hello or Bom Dia except housekeepers. Ice is rationed. Pool bar could only provide half cup of ice. We had to tip 1€ to get a full cup of ice. 9€ for a basic bar drink! Breakfast was very good. Housekeepers did a great job. Facility is very nice. Staff need better customer service training.

The property was very nice. Walkable to the beach and a 20 minute walk to the marina (Found out since they do not have a shuttle). Have a very nice pool that get filled out with families. The room does not have any type of book showing what the resort offers/nearby activities/in house restaurants. Instead it has a card that you scan which did not work for English customers. Room also had no corkscrew when we asked the front desk they told us to buy one from the shop ($8) which was a let down. The breakfast buffet was average, the dinner buffet was not great. Only food we liked was from Massa Fina Restaurant. Oh you have to do reservation through that app that didnt work. But the staff was able to accommodate us. I would say this place is okay for a family but not for a couple better off find a place in town.

This place is in a great area, close to the beach. The included breakfast buffet is lackluster, but fresh. This hotel is very family oriented and perfect for kids.

The location relative to town and the train station is great. However, this creates its own problems. Taxis and Ubers don't want a short fare. So, we couldn't get transport to or from the train station and we had a 15-20 minute walk with our luggage. There are no surrounding venues for eating or drinking. Our family dubbed it "The Hotel California" --- you can check in, but you can never leave. It is like a land cruise ship.

It was suppoused that the use of the spa for children under 12 were 10:30 to 17:30. However, a português familiy with two kids around 5 years entered the spa at 10:00 and started screaming and diving. So I could not relax and I left there quickly. I wonder why the receptionist allow them to enter. I cannot recommend this hotel.

Clean, freindly staff, comfortable ,nice view, child freindly, good food, good atmoshphere and excellent service.

The perfect destination for a Dad with a youngish family who wants to sneak off for some afternoon windsurfing on a windy beach, whilst wife can relax by beautiful pool, and son can make friends in the kids club. Buffet breakfast and dinner were excellent (including unlimited local sparkling wine for breakfast!), and once you get bored of the hotel fare, multiple restaurants in buzzing Lagos town are a short taxi ride away. Free Wifi in public areas and Wifi in rooms for 15 Euros for the week meant you can stay connected if you need to. Staff all made a big effort and were really helpful. The free entertainment in the bar was just right for kids (mostly local amateurs but they had me in stitches!)