Novotel Krakow Centrum

About the hotel

A marina, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.

Nearby attractions

Located on the riverwalk, Novotel Krakow Centrum is in Kraków City Centre, a neighborhood in Kraków. National Museum and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Wawel Castle and Main Market Square. Looking to enjoy an event or a game while in town? See what's going on at Tauron Arena Kraków. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Arcade/game room

Free rollaway/extra beds

Indoor pool

Laundry facilities

Playground

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

24-hour room service

Buffet breakfast available for a fee weekdays 6:30 am–10:00 am: pln 69 per person

Spa

Body scrubs

Body treatments

Facials

Manicures and pedicures

Massage - hot stone

Sauna

Spa open daily

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

Arcade/game room

Bicycle rentals

Billiards/pool table

Canoe available

Fitness center

Full-service spa

Indoor pool

Kayaking

Playground

Sauna

Scooter/moped rentals

Steam room

Outdoor

Bbq grill(s)

Marina onsite

Terrace

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Library

More

Renovated entire property - june 2018

Romance packages available

Smoke-free property

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Nearest Airports

John Paul II International Airport Krakow-Balice

10 km from this hotel

Katowice International Airport

76 km from this hotel

Reviews that mention...

All reviews (10)staff (4)clean (3)pool (8)playground (1)location (2)evening entertainment (1)

Family Reviews

for Novotel Krakow Centrum

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Novotel Krakow Centrum

Latest reviews (10)

k

katrina

7 Aug 2024 - 11 Aug 2024

reviewed on hcom

5 out of 5 stars

The hotel was clean and the staff were polite which are the two main things we look for. As for the facilities, they were adequate. The children enjoyed the pool and games room. I had an injury on our second day of the holiday and staff were quick to respond and extremely helpful in getting me to A&E and even asked over the coming days if i was ok.

F

Flemming Littrup

17 Jul 2024 - 24 Jul 2024

reviewed on hcom

4 out of 5 stars

Nice hotel in walking distance from the old city. Great pool. Construction work at the entrance, but it should be finisked soon. Free pool-table and table tennis. Breakfast was ok - break could do with an upgrade - children could eat for free. Recommed for a familty vacation.

C

Crystal

17 Dec 2023 - 20 Dec 2023

reviewed on hcom

3 out of 5 stars

We stayed 3 nights. The pros: the hotel staff were nice, the breakfast is very good and there is a play area for children my 5yr old loved. The cons: I booked this hotel for 2 reasons - the pool and the location on a tram line direct to the old town. The pool was closed for the duration of our stay and the tram line is under construction for probably the next year. Also, the rooms are dated and we received badly stained towels (like with obvious blood stains). So not a good stay overall. We would not book this hotel again.

E

Erika

21 Nov 2023 - 25 Nov 2023

reviewed on expedia

5 out of 5 stars

The hotel is beautiful, looks new, centrally located only a 5 minute walk to the castle and the river and a 10 min walk to city historic centre, the personnel at the reception is very friendly and helpful, breakfast is good, many options to choose from, the bar was very nice to come back to after a busy day of sightseeing. Water dispenser in every floor is amazing a great plus not many hotels provide. The kids enjoyed the pool and I hope the next time we visit we can book a massage at the spa. Overall we had a great stay and will come back again if visiting Krakow.

K

Kevin

19 Aug 2022 - 22 Aug 2022

reviewed on hcom

5 out of 5 stars

A modern, clean and friendly hotel in a great location. Only a short walk to the old town and Krakow's main attractions. Amazing breakfast with plenty of choice. The pool was great fun for the kids and a nice way to relax in the evening after a day of exploring. Would stay here again!

V

Victoria

3 Aug 2022 - 10 Aug 2022

reviewed on orbitz

4 out of 5 stars

Lovely staff and well run, clean hotel. The pool was full of kids, which is great if you have a family. (I was the grumpy lone swimmer dodging beach balls). The hotel is a short walk from town but cabs are plentiful and cheap via Uber and Bolt to the main square and surrounding areas. Breakfast was good (no bacon for some reason) and the posh fair trade shampoos and body creams of my previous stays at Novotel were no longer available post pandemic. Excellent coffee. It’s a well run hotel and is known, so tour operators do picks up with no quibble. I’ll come again. As my son said, Kraków is a fairy tale.

j

joanna

3 Apr 2022 - 7 Apr 2022

reviewed on orbitz

5 out of 5 stars

As a family of 4 we were given 2 bedrooms joined together .Each room had 2 king size beds(very comfortable),bathroom,tv,desk.My teenage daughter was really impressed.We did enjoy gym and pool.Breakfast was amazing.Walking (by the river)distance to the old town.Highly recommended.

I

Ieva

1 Apr 2022 - 8 Apr 2022

reviewed on hcom

3 out of 5 stars

Public fascilities are nice. Room with very cheap furniture and beddings, child sofa-bed was horrible , furniture from Ikea, no drawers, no hair conditioner and body lotion . Room feels like 2 stars hotel. I got executive room that are more big. Near the old city, 10 min. by walk. Nice pool,but small. Very polite and helpful servise staff. Breakfast good but everyday the same and not warm enough

M

MORGAN FAMILY

Invalid Date - Invalid Date

reviewed on expedia

5 out of 5 stars

Our family had a very pleasant experience at Novotel Krakow . The hotel was about 10 mins walk from the market square which had lots of old buildings and friendly market stalls .

S

Sergey

Invalid Date - Invalid Date

reviewed on expedia

5 out of 5 stars

nice breakfast, nice spa. hotel for family and business