ibis Krakow Centrum

Location is next to the river so nice to have a stroll. The room is quite small but for city travel when most people use hotel as a place to sleep only, then it’s fine. The thing I’m most disappointed with is the design of the sofa bed. The sofa bed is attached to the wall with the panel sticking out from the wall above the sofa bed. So when my son slept on it, there is a panel above his head and quite close above the sofa bed. When he wiggles and turns, he banned his head on the panel every night. I wrapped around extra towel along the panel to make it less impact and hurt less but due to the layout there isn’t a way to secure the towel and it kept falling off. When I mentioned this to reception, they didn’t offer any solution and didn’t even apologise even after I showed them the bruise on my son’s forehead. What a terrible and stupid design. This isn’t a safe place to stay for children. Avoid!