Belmont Hotel Manila

The property stands out for its rooftop pool and bar. It offers a buffet as well. We had dinner there our first night. Unfortunately, the majority of the items that should have been hot were cold, and we witnessed a child like the chocolate fountain serving spoon and then help themselves to the fountain again contaminating it. We reported it to the staff. Our deluxe room was small and the air con was broken and put out only hot air. We informed the front desk and were told it would be reported. Housekeeping was thorough, but came later in the day.than we are used too. Check in and out were easy and fast.

Always love this hotel. Rooms are just small other than that I love the hotel. Camille who checked my family in was very pleasant

family trip was extra special with the lodging at Belmont hotel.

Vacation spent with family and friends in the Philippines. Stayed at Belmont three times, once on arrival, another coming back from Bohol and lastly before departure back to US. So accessible to airport and has excellent accommodations. Air condition, breakfast and wonderful staff. Also, lots of nearby restaurants, shopping, laundry, salons, etc. This is our go-to from now on when visiting.

When we checked in at 7PM, We we're told we had to wait for the family room 15 mins because they said they were doing the final inspection about the room. I don't know why the family room needs a so long time to get ready at 7PM. The front desk was friendly and helpful but the waiting time is killing my expectation. The family room actually is two regular rooms(one "doule superior" and one " twin superior") next to each other. The rooms are very small. 495 Sq ft was on the description when I booked the family room, but the actual size seemed less than 150 sqft for each room.(They don't have area description on their very basic rooms). Anyway, the family room that we had is much smaller than what they described on the Expedia. Very disappointed! Front desk told me their family room just like this. The drain system in one of the rooms is very slow. I do not believe it's a 4 star hotel. I spent more than 300 dollars to get so called "Family room?!" I even think it's totally a scam.

Very family oriented and convenient to the departure terminals

It's a big disappointment considering I booked almost 2 months ahead for my son's post pandemic birthday and excited to be staying in a hotel again after 2 years. When we arrived, the guard in blue shirt ignored me when I asked for the parking. No one initiated to assist us seeing I was w/ 2 kids and several bags. I was pleased with the front desk lady with short hair, friendly and helpful. Upon reaching our room, no couches as shown in the photo, fridge is too small, chiller not cooling, no freezer compartment either. I expect better amenities for a FAMILY ROOM. We checked the pool but when we used the elevator, the button to 10th floor wasn't working. Another guest complained about it too. We had to use the stairs from our floor all the way up only to go down again because we took the wrong side and ended up to a dead end. The pool looked nice and clean. That was 4pm and I went to Cafe Belmont to check on their Friday night dinner offering since I received an email from Expedia about P1100/ head offering on Nov 16, '22 It just so happened that a cousin who's attending a funeral, flew in to Manila and we invited him over with my aunt to have dinner with us since it was my son's birthday. At 650 pm when we decided to dine at the Cafe , I was told no longer P1100 but 1350. I agreed but was made to wait long by Jeff - manager though few diners, rude and unhelpful. Mid dinner another staff told me to pay P1200. I told him I paid P6000 already! He apologized but useless.

safe wasn’t working. no towels in the bathroom. for a junior suite, the king size bed felt very uncomfortable. It was like sleeping on board covered with the blanket. not very pleased with the service we received at the Belmont Cafe. The plus side Starbucks subway 7-Eleven is just around the corner.

This was my second visit to this hotel. I got the ‘family suite’ both times, which is basically just two adjoining tables rooms. The rooms on our first stay were nice. Second stay … not so much. The second rooms seemed smaller and darker. Bathroom smelled like pee. Cobwebs on the ceiling. Poorly installed flooring. And despite a late evening check in, my room wasn’t completely ready and I had to wait longer to get basic amenities like towels. I expected much more from a Belmont hotel.

They messed up my room assignment. I paid for 2 rooms but they only gave us 1 family adjoining room. They promised to work things out with Hotels.com