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bai Hotel Cebu

4 star hotel
8.8/10 Excellent
(836 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Bai Hotel Cebu is a popular choice for families, offering a fantastic range of amenities and services. Families consistently praise the exceptional staff, who go above and beyond to ensure a comfortable and enjoyable stay. The hotel's convenient location, near malls and the airport, adds to its appeal. While the hotel can get busy, the impressive pool, and the generally positive experience reported by families make it a strong contender for your next family holiday.

Guest highlights

The exceptional and friendly staff who go above and beyond to help guests.
The convenient location near malls and the airport.
The amazing food and the impressive pool.

About the hotel

Along with 8 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Mandaue, bai Hotel Cebu is in the business district. Jose R. Gullas Halad Museum and Cebu Ocean Park are local attractions and those in the mood for shopping can visit City Time Square and J Centre Mall. Cebu Botanical Garden and Cebu Zoo are also worth visiting.

Popular amenities

Family friendly

Children's pool
Grocery/convenience store
Laundry facilities
Outdoor pool
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
24-hour room service
8 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 am–10 am: php 1088 for adults and php 544 for children

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

This property does not have elevators

Things to do

Children's pool
Fitness center
Outdoor pool

Outdoor

Pool sun loungers

Conveniences

Atm/banking services
Ballroom
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property

Nearest Airport

Airplane
Mactan-Cebu International Airport
5 km from this hotel
map

Reviews that mention...

Family Reviews

for bai Hotel Cebu
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about bai Hotel Cebu

Latest reviews (7)

d

dionicio

10 Mar 2024 - 16 Mar 2024
reviewed on expedia

5 out of 5 stars

Absolutely loved the bai hotel! Ellen in management and the whole bai family went above and beyond. Best hotel experience you can tell they value and appreciate the people visiting. Even when my son had a small injury in the pool they did everything they can to accommodate us! Thank you again for making our trip amazing highly recommend and we will see you again!! Thank you again bai family
D

David

7 Mar 2024 - 9 Mar 2024
reviewed on expedia

3 out of 5 stars

This is a tourist hotel for families. Not for business visitors. The breakfast buffet is like something out of the movie Beyond the ThunderDome. Rooms are ok. Like the coffee shop outdoors.
M

Mike

30 Jan 2024 - 1 Feb 2024
reviewed on expedia

5 out of 5 stars

I thoroughly enjoyed my stay at Bai Hotel. This is my favorite place to stay because of the amazing employees:). Check-in is always a very smooth process. I love going to the gym and I appreciate the wonderful customer service by Noel and Glenn. Everyone at the pool bar treats me so kindly and welcomes me like I’m family. Jessica gives the best massages that make me feel so relaxed and peaceful:) Bau is my home away from home:). Thank you my dear friends:). I look forward to returning very soon:). Philippines hospitality is amazing:)
a

arthur

15 Dec 2023 - 17 Dec 2023
reviewed on expedia

4 out of 5 stars

Excellent staff service and the food qualify is excellent. The pool was awesome on the 21st floor but the property is super busy with families so if you want a lap swim early morning is best when it opens. Cafe was super awesome being from Seattle. The gym is also very nice with lots of treadmill. Note that the business center is closed on weekends and other than that the place is madhouse of guests so if you are looking more of a quiet place to stay I recommend the Radisson Blu.
A

AMITHYST

8 Sept 2023 - 9 Sept 2023
reviewed on hcom

5 out of 5 stars

My family favorite hotel. Near to all in terms of going to malls and airport. You can walk to the mall from hotel. Few m rides to airport. Clean and good space bedroom. Food are amazing!! Stuff and super friendly. It’s my mom favorite hotel since 2020. Thank you!!
C

Conley

1 Apr 2023 - 4 Apr 2023
reviewed on hcom

5 out of 5 stars

Awesome staff and great ambience. Pool top bar with smoking area is the bomb. Buffet is good. Bar food is not good. Adult pool should be for adults only, not children. No enforcement. There’s a kids pool for a reason.
M

Mj Baloria

14 Oct 2022 - 15 Oct 2022
reviewed on orbitz

5 out of 5 stars

The staff at this property are all great! They all go above and beyond to make your stay comfortable. This is the way I continue to book my family there for a weekend getaway.
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