Hotel Casa Miller

We were a family of 2 adults and 3 kids traveling to Panama as part of a one-week Central American tour where we stayed in 4 different hotels. We stayed in this hotel for 2 nights and have some reservations on it. First off, the location of this hotel is in a shady area (thugs and poor neighborhood) with no attractions close by. Walking around this hotel is not a good idea especially if you have kids like myself. The breakfast was great though with several local and specialty foods offered (they made chicken livers on one day!). I also requested a shuttle from airport to hotel several weeks before arrival; got confirmation that someone will be waiting for me with a name sign, but never found that person upon arrival. Ended up taking a taxi and then told by hotel staff that my name was lost in the pile. The hotel staff are nice and helpful, but never answer a single phone call from the room :(. I had to go and find the lady managing the hotel to ask about room supplies, restaurant recommendations, and requesting the hotel restaurant to lower loud music so we can sleep. If you are a party person, this hotel will work for you as they don’t turn the music down until 3am. I couldn’t sleep well in both nights because of the hotel restaurant/casino very loud music. The room itself is tiny with only 2 towels and one toilet paper roll. The TV has no channels but it has YouTube and Netflix. Again not standard. I am not going to stay here again if I get back to Panama City.