dusitD2 Naseem Resort, Jabal Akhdar

We did really enjoyed staying in this amazing hotel. My wife, our children and myself all have no regret of the experience. Rooms are spacious, clean and give a sense of privacy. Food was abundant, with many verities and continental dishes. Staffs were very friendly, supportive and prompt. Perhaps, the hotel may consider adding some games for toddlers.

We were hoping to have a comfortable vacation as that was our first visit to Jabal Akhdar and I believe it will be our last. Our stay and our experience was terrible. The response for any requirement what so ever was zero. Telephone in our room was like giving us a toy to play with, nobody is answering on us at all on all extensions. We have been locked in our room for more than 45 minutes waiting for umbrellas due to heavy rain. And due to high no. of guests we found ourselves forced to have breakfast in a conference hall totally not equipped for breakfast, corner for kids for face painting, big screen with high voice with songs for kids, big table prepared for 8 persons seated by 2 persons and big row of people can’t find a place for them to sit…in total a big mess. After complaining to the hotel management to avoid all of this mess the same repeated when we tried to call at our departure from the hotel with more and more mess. I informed the front office manager that they are a really “hopeless case”.

Beautiful hotel. Unlike it’s rivals (Anantara and alila), it’s less luxurious but also more reasonably priced! Perfect for families and friends. Lots of activities. Rooms are clean. However, the thing that stood out was the service and the food! Two waitresses in the main restaurant, Ms. Ehlyn and Ms. April were very welcoming, accommodating and sweet.

We stayed here for one night with 2 kids. The hotel is brand new, very clean and nicely designed. The food both at dinner and breakfast was very good. The service was excellent. I had a Thai massage at their spa and it was great! Overall it is probably the best value hotel in the area!