The Hotel Nelson

Good hotel. Had 2 different rooms with our family bookin. Studio and a 2bedroom. Both very good and spacious.

The apartment we stayed in for 3 nights was nice and spacious. Parking is convenient and good location. It also has a small pool which the kids have enjoyed. However, the window tracks are a bit dirty and would need a bit of cleaning.

We were put in the room next to Reception. On the first night, the noise from behind the reception area was excessive. On the second night of our stay, we made staff aware of the problem at about 7 o’clock and the noise mostly from young children was stopped. Our room was supposed to be an invalid room, even though we are not invalids, there was a 6 foot and 3 foot bed in the room. The 6 foot bed was slammed against the window so unless you are prepared to jump across the bed couldn’t get into bed. Consequently, my wife slept in a 3 foot bed. 3 foot bed was too close to the door to the bathroom. So anyone in a wheelchair would not have been able to get into the bathroom. The door to the bathroom squeaked! At Reception on leaving we told the staff of the issues with the room and they apologised and said they were aware of the problem and thought it had been solved. Obviously the hotel it’s not managed properly.

Stayed on a family holiday, 2 adults 2 children. Room was a great size, clean and comfortable. We don’t normally dine in hotel restaurants as they are normally expensive and menus aren’t suitable for kids but the restaurant had something for everyone, the food was great and was very reasonably priced. The kids swam in the pool and had a great time. Would definitely recommend it was our second time staying was also close to the CBD and supermarket.

Very clean. Perfect location with family in hospital. Nice walk into town.Amazing food.Friendly helpful staff. Ideal for all my requirements.