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Hilton Auckland

5 star hotel
Connecting rooms
9/10 Excellent
(1005 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Hilton Auckland offers families a convenient base for exploring the city, with its central location providing easy access to the waterfront, CBD, and fine restaurants. While some guests have noted that the breakfast could be improved and WiFi can be unreliable, many praise the friendly and accommodating staff, the modern and comfortable rooms, and the stunning views from the balcony. Families should be aware that extra charges may apply for additional beds.

Guest highlights

The stunning views of the wharf and boats from the balcony.
The friendly and accommodating staff
The hotel's central location, providing easy access to the city's attractions and restaurants

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.

Nearby attractions

Hilton Auckland is located in Auckland Central Business District, a neighborhood in Auckland, and is in the entertainment district and on the waterfront. Sky Tower is a notable landmark, and some of the area's activities can be experienced at Auckland Ferry Terminal and Viaduct Harbour. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. Guests love the hotel's central location.

Popular amenities

Family friendly

Dvd player
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: wired internet (nzd 19.95 per 24-hour period)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Free daily reception
Full breakfast available for a fee weekdays 7:00 am–10:30 am: nzd 43 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant

Things to do

Fitness center
Outdoor pool

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Auckland International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Auckland
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

40%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Auckland

Latest reviews (5)

A

Ana

30 Jul 2024 - 4 Aug 2024
reviewed on hcom

3 out of 5 stars

We booked a room for two adults and a ten year old. At check in, we were told the room had only one king bed and if we didn’t want to share, that’d be extra $60/night. They brought a roll out bed that barely fit in the room. To make it work, they moved a big chair against the desk and placed a side table by the entrance. It was ridiculous, felt like we were camping out. We’ve stayed at Hilton many times and there’s always a pull out if we book with a kid. Expecting that 2 adults and 1 pre teen will share a bed is insane.
F

Fiona

27 Mar 2024 - 31 Mar 2024
reviewed on expedia

4 out of 5 stars

We enjoyed our stay at the Hilton in Auckland. It is located in a great location as it is a short distance to walk to downtown and the Viaduct harbour. Also, from our balcony we have great view of the wharf. I enjoyed watchingthe sun rises every day. The interior of the hotel common area and our room are new, modern and cosy. All staff are very friendly and professional. However, the free Wifi was not working as it was either slow or kept dropping out. We did not use the outdoor pool because the water was cold to swim in. I would like the buffet breakfast selections to be more expansive. All in all we have a good experience and would recommend the Hilton Auckland to our extended family, friends and colleagues.
L

Lota

22 Sept 2023 - 29 Sept 2023
reviewed on hcom

4 out of 5 stars

The hotel is centrally located near the waterfront. Walkable distance to the CBD & fine restaurants. Was disappointed with the hotel breakfast. I expect more from a five star hotel. It was so bad that we cancelled our dinner reservation from their restaurant. Good decision as we really enjoyed our dinner @ Jervois in Auckland. For the 7 days that we stayed there, I had breakfast once & didn’t go back for the rest of our stay. My husband still went as he has no other choice because we already paid for it. I appreciated the fact that they packed breakfast for us to take when we left early for a day tour but the pastries (3 little ones) were stale. Didn’t even offered us coffee to go, not even bottled water. Overall, our stay was good because of the service. All their staff are friendly & accommodating.
A

Ashley

17 Aug 2023 - 20 Aug 2023
reviewed on wotif

5 out of 5 stars

Brought family for a mini hoilday everybody enjoy the view of the boats and ship that came threw comfy bed breakfast buffet was excellent! Definitely gonna come again!
A

Aji

13 Apr 2022 - 14 Apr 2022
reviewed on wotif

5 out of 5 stars

First time staying at the Hilton with my family. Perfect stay. Staff were really friendly.
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