Adina Apartment Hotel Auckland Britomart

We stayed 8 nights and found location and proximity to town/restaurants/motorway excellent. However, servicing of rooms was extremely poor and inconsistent. Beds were only made once on our stay, vacuuming of living/kitchen only done when we asked twice. Teabags were not checked and topped up, same for washing powder. No access to a clothes airer/drying rack, not broom/vac or any cleaning products such as spray and wipe (hard when you have children and a fully kitchen to use). One breakfast had in restaurant, Buffett style, which was expensive and unfortunately cold/chewy/been sitting there for a long time. We didn’t eat there again after this disappointment. If food had been good, we would have taken our business there each morning. Cleaning staff were all very friendly and cheerful. Reception staff had little personality and seemed to be disinterested in guests. I have written this review to share our experience as no one even asked how our 8 day stay was upon check out so could not share with staff. Above all, location was great, so I would stay at an apartment nearby (there are lots) rather than at Adina Britomart.

Great place to stay if you have an event at spark arena. we are a family of 5 and the stairs are a bit steep and no gates so I don't advise kids under 4 in the double rooms. There was no intro book which I found strange so I had to figure things out myself. There was a gas fire place with a remote in the room but when I asked, they said we cant use it for H & S reasons. We also had an issue with the waste disposal unit and the washer dryer didn't work. but other than that it was in a handy location.

Adina apartments is located just to the edge of the CBD, which make getting in and out so much easier. Walking distance to the ferry terminal, Britomart and Via Duct, and a supermarket around the corner. The room was comfortable. The staff were accommodating and able to provide a high chair to assist at meal times for our infant. It was everything we needed for our stay.