Best Western Zaan Inn

Our family room was two interconnected rooms which was good and also had a space where we could eat (microwave in the room too)

We were a family of three and booked the Suite. It was really spacious and was divided into two rooms. A bedroom and a living area. The bed was a King bed which was plenty of room and my daughter slept on the sofa bed, which could have been more comfortable. It was clean but basic. The suite also had a large bathroom and a kitchenette with microwave, sink etc. Would have been good if they supplied cutlery and plates in the room though.

Great location right beside the metro and a shopping strip mall. We stayed in family room 411 and the internet rarely worked. They tried resetting the modem, but that didn’t help. . They offered to move us the 2nd day, but when we checked there were no family rooms available that day to switch to. Other than the internet access the hotel was nice.

We stayed in a nice family suite, it was specious and had a handy kitchenette. Very convenient location - close to the station, where a train will take you straight to central Amsterdam.

I’m a single mum with a 14 year old boy and 12 year old girl. The hotel is in a great place, close to shops, cafes, restaurants and the train station to Amsterdam Central and the Airport. However, I was not told there would be maintenance happening in the hotel during our stay. We travelled at 3.30am and so hardly had any sleep and then were woken up at 8.30am with drilling right outside our room. We got up and went out for the day. We got back at 6.30pm to someone coming out of our room (do donor disturb sign on door) dust on the floor etc. more drilling and banging. I went to reception and just got told the hotel was full so couldn’t move and gave me a drink voucher that couldn’t be used until 9pm and we were checking out the next day so pointless. We had a triple room. There was no privacy at all with the bathroom. The glass has open parts so the 3rd bed is perfectly in line to see whoever is in the shower. This meant my teenage children would not shower during our stay. The beds were awful. I’m going home with a bad back. I was in the ‘double’ (two single beds together) and it sank into the middle. Would never have stayed here had I known there was maintenance taking place. Staff couldn’t have cared less about the work men being in my room or drilling all day. However, location great.

We had a family suite, which was spacious and comfortable. Zaandam has a very pretty shopping area and is only a 12 minute train journey in to the centre of Amsterdam. It has free parking and is in a nice quiet area, so perfect for families. We would definitely use this hotel again.

We arrived early and gained access to our room straight away which was great after our overnight ferry. On-site free parking was a huge bonus for our family road trip. The family room was good with lots of space for 2 adults and 2 teenagers but the bathroom with a sliding glass door off one of the bedrooms meant there was little privacy. The towels could have smelt fresher and some soft furnishings in the room were a little tired - duvet and curtains. We would definitely use this hotel again if we were visiting Amsterdam with a car.