Moxy Amsterdam Houthavens

A big thank you to the hotel staff, very nice, reactive, friendly and helpful! Really nice hotel, you feel like on a boat with the amazing view. The pool, sauna, babyfoot, billard .. are very pleasant.

Great room, beautiful pool and sauna. Relatively easy to get into town except late at night. The hotel is 6 minutes walk through an unoccupied business district which is I would say potentially unsafe for lone travelers at night, so an Uber might be needed. Staff generally lovely, but on check in failed to do anything but give a room key, no orientation like breakfast times and costs, where to find food, what time the pool is open. When I asked them directly ‘is there anywhere to eat near here?’ they said no it’s just the hotel and pointed at the limited snacks available- giant family bags of crisps, snickers bars etc. I ordered a drink at the very very quiet bar and asked again if they had bar snacks and was pointed again at the same stuff. But some other guests in the lobby then said the bar do food until 10 - so I went back, found a menu and asked to order. Barman says ‘no, we don’t do food’ and turns his back on me and walks off. I’m now puzzled as well as hungry so I ask a second Barman who has just appeared if he can explain - he says the first barman meant they didn’t serve freshly cooked food and that food on the menu is reheated. When I get upset he then says the first barman intended it as a joke - ‘to cheer up tired customers’. He apologises and makes out it’s because I’m tired but i just felt humiliated and in fact blamed for the guys rude behaviour. Rest of staff lovely, but this soured my stay, being a solo traveler. Won’t be back