Hotel Arrecifes Suites

The rooms were perfect for our extended family of 11!

We stayed at Hotel Arrecifes from February 24 to March 02. It was an excellent vacation and the accommodation was excellent and as advertised. The staff were very friendly at check-in and really any time throughout our stay. We were in building 2 which is a couple minute walk to the beach with full access to the beach chairs. Our room was a 1 bedroom junior suite with a city view. The room was big with a nice sitting area. The kitchen had everything we need to make our own meals as needed. We were allowed to stay a little longer in our room after check-out as our flight was not leaving until 20:00. So that was great. Our only minor concern was that the mattress was much firmer than we were used to but that a general issue at most accommodations. Overall, it was an excellent experience. If you want a clean, convenient and affordable accommodation without then I would recommend Hotel Arrecifies. We would definitely stay here again.

It is a 1 star property advertised as a 3 star- on a 5 star beach. No privacy curtains in main floor rooms and outdoor storm curtains didn't close. Air conditioning didn't work, so we got moved to another room, which seemed better- it had a toaster! But it was infested with ants. They came out often from cracks in the floor (ceramic tile), wall, and other areas. The first room's mattresses were hard and uncomfortable. Other room had better mattresses. The decor was old and outdated. Floral thing was super old- dusty. Coffee maker leaked. No coffee provided- not even just for the first day of arrival. No living room t.v. I thought that was standard- especially in upgraded premium suite rooms- which is what we payed for. No side tables- couches were very old. No lamp in room we were moved to. I asked for one and was finally given one that had a super old, super cracked lamp shade. There were only 2 English language channels on bedroom t.v. And then it stopped working. Staff had to keep coming to room to fix it. They charged way too much for what they offered. Pool was a small pool in other building across the road- hardly used by anyone but a few kids. Certainly not enticing. Proximity to beach and town was good. Staff were friendly.

With 2 kids and a baby it was difficult foing up and down 3 flights of stairs wish they could have accomadated us at a bottom level or second we did not have a beach view very sad about that.

Hotel was very outdated. Did not include all the basic kitchen items for a big a family.