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Riviera Maya Suites

3 star hotel
9.4/10 Exceptional
(251 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Riviera Maya Suites is a fantastic option for families visiting the area. Families love the spacious apartments, which are well-equipped and include useful amenities such as a washer and dryer. The location is also a major plus, being close to 5th Avenue and the beach, while still managing to remain relatively quiet. The pool is a welcome feature, although it may be on the cool side. The friendly and helpful staff consistently receive praise from guests.

Guest highlights

The spacious apartments, with some offering three rooms and all including a washer and dryer
The fantastic location, close to the beach and 5th Avenue, but still relatively quiet
The friendly and helpful staff
The clean and well-maintained apartments and facilities

About the hotel

Along with a marina, this condo building has an outdoor pool and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and laundry facilities. Each condo offers a private yard, a coffee/tea maker, and a flat-screen TV with digital channels. First-run movies, a down comforter, and free local calls are among the other amenities available to guests.

Nearby attractions

Riviera Maya Suites is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is on the Strip and near the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Traveling with kids? Consider Xplor Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and skydiving.

Popular amenities

Family friendly

Baby bath
Babysitting (surcharge)
Children's pool
Highchair
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Wifi

Available in some public areas: free wifi

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path to elevator

Things to do

Children's pool
Ecotours
Outdoor pool

Outdoor

Bbq grill(s)
Beach umbrellas
Garden
Marina onsite
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Beach towels
Designated smoking areas

Nearest Airports

Airplane
Cozumel International Airport
19 km from this hotel
Cancun International Airport
49 km from this hotel
map

Reviews that mention...

Family Reviews

for Riviera Maya Suites
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

6 reviews

Review data

5 star reviews

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4 star reviews

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3 star reviews

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2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about Riviera Maya Suites

Latest reviews (6)

N

Nadia

25 Jun 2024 - 28 Jun 2024
reviewed on travelocity

5 out of 5 stars

The place was wonderful. I stayed with my family in the three room apartment which was very well equipped. I loved having washer and dryer available. The staff was great and location phenomenal.
Ó

Óscar salazar

26 Jun 2024 - 27 Jun 2024
reviewed on travelocity

5 out of 5 stars

We are a family of 6 and love it here It was our 3rd time coming. We come back because it is always clean, they take pride in keeping everything looking great. Staff is always nice, especially Mr. Gonzalo, their bellboy. We love that they have washer/dryer in the apartments and price is reasonable.
C

Charles Thomas Smith

4 Mar 2024 - 10 Mar 2024
reviewed on expedia

5 out of 5 stars

the garden balcony, lots of space in the apartment. the mini oven could use an upgrade, laundry machines very useful, AC worked great, friendly and helpful staff. the pool was great, quiet, my family were the only ones in the pool most of the time. the hammocks were great. rooftop patio was also nice, close to 5th ave but not loud (garden facing). close to the beach. room cleaners were great. highly recommend, hope to come back sometime.
C

Chantelle

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

This was a great place for our family to stay for a couple days, but only a couple day. It has a great location right on 5Th ave, bring ear plugs the music goes all night. The pool was cold but clean. The staff was helpful, friendly and eager to please. The penthouse unit was nice, roof top deck was great. The kitchen left something to desire but functional. There is a grocery store abt a block away, beach just down the road and all the shops and restaurants right on your door step. Just as advertised.
L

Liliana

6 Jun 2023 - 8 Jun 2023
reviewed on expedia

5 out of 5 stars

Great place for a family !!!!
M

Martha

16 Mar 2023 - 19 Mar 2023
reviewed on orbitz

5 out of 5 stars

Stayed here with a large group of family. Very comfortable for a large group. Well-situated close to everything and it's in a good, safe location. It's very clean, the staff cleaned up every day, they were helpful,
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