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Hotel Playa Encantada

2 1/2 star hotel
8.6/10 Excellent
(176 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

Along with an outdoor pool, this hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.

Nearby attractions

Located near the beach, Hotel Playa Encantada is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen with good shopping. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xplor Theme Park are also worth visiting.

Popular amenities

Family friendly

Children's pool
Cribs/infant beds (surcharge)
Outdoor pool
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Buffet breakfast available for a fee daily 7:00 am–11:00 am: mxn 195-250 for adults and mxn 95-150 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance

Accessibility

Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

Children's pool
Outdoor pool

Outdoor

Garden
Pool sun loungers
Terrace

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas
Renovated entire property - january 2019

Nearest Airports

Airplane
Cozumel International Airport
20 km from this hotel
Cancun International Airport
50 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Playa Encantada
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about Hotel Playa Encantada

Latest reviews (1)

J

Joseph

2 Mar 2024 - 4 Mar 2024
reviewed on orbitz

4 out of 5 stars

We have stayed here several times over the years as an overnight or 2 before flying home post AI stay. The beds are not comfortable, but we always get an apartment with a kitchen and plenty of room for my family of 4 and that makes it worth it for the price. There is a small pool in an enclosed courtyard to cool off in. Any time we have needed anything from the staff, they were quick to help and friendly. We enjoy this hotel s location because it is away from the touristy area and there are tasty food options all around.
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