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Crowne Plaza Monterrey, an IHG Hotel

4 star hotel
Connecting rooms
8.8/10 Excellent
(1393 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Crowne Plaza Monterrey is a family-friendly hotel with a great location. Families will appreciate the hotel's amenities, including a perfect kiddie pool, an adult pool and a Jacuzzi. The delicious breakfast offers plenty of options for adults and children. The hotel is also conveniently located for exploring downtown Monterrey, with attractions like Paseo Santa Lucia within walking distance.

Guest highlights

The perfect kiddie pool, adult pool and Jacuzzi
The delicious breakfast with many options
The helpful and amicable staff

About the hotel

2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Crowne Plaza Monterrey is located in Monterrey Centro, a neighborhood in Monterrey, and is near a metro station. The area's natural beauty can be seen at Alameda and Fundidora Park, while Auditorium Pabellón M and Museo del Obispado are cultural highlights. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio Universitario.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants
24-hour room service
Coffee/tea in common area(s)
Continental breakfast available for a fee daily 6:00 am–10:00 am: mxn 180 per person

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Indoor pool
Sauna
Spa services
Spa tub

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
General Mariano Escobedo International Airport
24 km from this hotel
map

Reviews that mention...

Family Reviews

for Crowne Plaza Monterrey, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

0%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza Monterrey, an IHG Hotel

Latest reviews (5)

D

Daniel

3 Jun 2024 - 15 Jun 2024
reviewed on hcom

5 out of 5 stars

Perfect kiddie pool, adult pool,and Jacuzzi.
M

Miguel e

2 Jan 2024 - 3 Jan 2024
reviewed on expedia

2 out of 5 stars

Breakfast as always was great, kids were excited to swim but pool was out of service until February. Would be nice if they would make a note of that before booking
J

Jose

28 Oct 2023 - 29 Oct 2023
reviewed on expedia

5 out of 5 stars

I enjoyed my stay. This place is family friendly.
M

Maria

31 May 2023 - 4 Jun 2023
reviewed on expedia

5 out of 5 stars

This hotel has the best staff. They are very helpful and amicable. Breakfast is delicious so many options for me and my kids. The pool and the Gym made our day after walking for hours in downtown where this hotel is located. Monterrey is a pretty busy city, so staying here was a great idea since we could walk to a lot of fun places like Paseo Santa Lucia.
J

Javier

13 May 2022 - 15 May 2022
reviewed on hcom

4 out of 5 stars

Old, big, very good hotel. I knew it from my days as a student living in Monterrey. My family stayed there for graduation. Still has the look, like you are in some 80's T.V. series. Still, needs renewal of rooms and shower space. Meals, kind of expensive, but great. Very good price for a very good hotel. Personel kind, fast, attentive.
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