1/29

City Plus Reforma El Angel

3 1/2 star hotel
Kids stay free
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.

Nearby attractions

City Plus Reforma El Angel is located in Cuauhtemoc, a neighborhood in Mexico City, and is in the entertainment district and near a metro station. Museo Nacional de Antropologia and Palacio de Bellas Artes are cultural highlights, and some of the area's notable landmarks include The Angel of Independence Monument and Castillo de Chapultepec. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Estadio Azteca.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant
24-hour room service
Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 am–9:00 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking

Things to do

Fitness center

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Benito Juarez International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for City Plus Reforma El Angel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

6 reviews

Review data

5 star reviews

17%

4 star reviews

33%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about City Plus Reforma El Angel

Latest reviews (6)

o

oscar

1 Jan 2024 - 5 Jan 2024
reviewed on expedia

4 out of 5 stars

Definitely, it’s a hotel not family friendly for children. It was our choice and at the end our problem.
o

oscar

1 Jan 2024 - 5 Jan 2024
reviewed on expedia

4 out of 5 stars

We had and were expecting rooms more comfortable. The spacious was very reduced. Not recommended for large families with small kids ~ we missed the swimming pool.
N

Nestor

18 Nov 2023 - 21 Nov 2023
reviewed on expedia

5 out of 5 stars

Everything was clean. I don't like there was not microwave or small refrigerator in the room. I think this is important when you are travelling with kids.
C

Carina

11 Nov 2023 - 13 Nov 2023
reviewed on expedia

3 out of 5 stars

Upon arriving i was charged for my stay when I had already paid through expedia. They said that was a deposit on their end so they had to recharge my card.The water ran OUT in the morning and they where waiting for the pump to bring it back up.So we where unable to use toilets,wash our hands,(wash baby bottles!!) Since we had a baby with us.It was very hard morning.They also stated they would call me back about my extra charge and they never did.The next morning i called again and they had me go downstairs.Will not be staying here again unfortunately.”
F

Fabiola Ahumada

13 Jul 2023 - 14 Jul 2023
reviewed on orbitz

3 out of 5 stars

Awful. We started in one room that the AC wasn’t working they sent someone to check and nobody called me in one hour gap, so I went down and tell the lady, she just gave us another control. Room was HOT, 3th call and I demand to put me in another room. They send us to another worse room moist, no A/C. It was the worst experience for me and my kids 6,7 yrs old we will never be there again
K

Karen

17 Aug 2022 - 18 Aug 2022
reviewed on hcom

3 out of 5 stars

My family and i arrived and were quickly assigned a room, we went there to clean up but less than an hour later someone opened the door, it was another guest that was assigned the same room, he left to the counter and we remained in our room, someone at the front desk did call to apologize, the next day at the "breakfast" one of the waiters was very rude, he was visible mad when i told him that there was not a single glass for juice, the food options were very basicz just cereal, about 5 apples in total and a couple of bread slices
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