Casa Mia Suites

Our experience as a family was decent. The room was sizeable and had good amenities, and the bed was squeaky but comfortable. However, we weren't notified in advance that there was ongoing construction that was extremely noisy during the day. The water was occasionally cut off with no notice and the water pressure overall was quite low. The room wasn't cleaned as thoroughly as I would have liked, particularly the shower area. On one occasion, the room wasn't cleaned despite the front desk staff explicitly asking me if we needed service. The staff was generally helpful and assisted with organizing airport transportation. The location is excellent and centrally located in a walkable area.

The staff was welcoming and ready to help with everything. The room was nice and well decorated, but I suggest to put more attention to the details when doing maintenance. Few things can be fixed in a better way. Excelent to accommodate families or friends. Well located and you can really feel the spirit of Mexico a its culture

I’ll recommend this priority to my family and friends

Perfect for our family and infant baby. Can’t wait to return!

Loved this place! Centrally located. Very clean everyone was so nice. The room was perfect size! Cute little court yard with a cute roof top as well! I would definitely recommend this place to friends and family.

I stayed there wit my family for 2 nights. This is the second time. The first time everything was good, but this time it was really bad. We changed our reservation and the hotel and Expidia did the change and the chart, but did not change the number of people to stay. The hotel “made us the favor” and we stayed there. We had to asked for a paper toilet twice. How come?! In a very important town? In a hotel? Asking for toilet paper? Unacceptable. The worst, the receptionist “Carlos” needs a training in customer services. Very rude and disrespectful to a customer. Thanks to another man (don’t know the name) who was there the first time we were at this hotel, we had a better time. This is a call to the hotel: please take care of your customers. We like the hotel and it’s location, but this cannot happen again to other customers. There is nothing wrong if you leave an extra toilet paper. If will be very good to give to your staff a Customer Services Training. By the way, this is the first time that I gave a public opinion. That bad our experience was. Thank you!

Beautiful family friendly suite with a touch of Mexixo in eveey room. The view on the terrace is beyond beautiful. Walking distance to many hidden gems.

Beautiful hasienda style building with color and folklor and rooftop terrace with amazing view of San Miguel De Allende. The staff was very friendly and helpful and even provided laundry service for our load of baby clothes and mine. They dont have a parking lot. Street parking is super hard so they recruit a third party valet service to pick up and store your car. this service is included as part of our stay but only if you dont go out more than once. The rooms are like lityle apartments with a mini kitchen but no stove. I loved poping a bottle of wine and sitting up on the terrace after the sun went down and having breakfast out on the patio. They are a short walk to the SMDA church and plaza de los toros and all kinds of delicious food. I would love to come back again

We arrived at 3am and the worker quickly led us into the room which I appreciated so much since we had a very sleepy toddler. Perfect location with a very reasonable price. I would love to come back here in the future. Highly recommend!