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Winíka Alterra

2 1/2 star hotel
9.8/10 Exceptional
(34 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a snack bar/deli, and concierge services are onsite.

Nearby attractions

Winíka Alterra is located in Palenque. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Misol-Ha Waterfalls.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 7 am–11:30 am: mxn 85-155 per person
Room service available

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only

Things to do

Outdoor pool

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Winíka Alterra
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

2 reviews

Review data

5 star reviews

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4 star reviews

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3 star reviews

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2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about Winíka Alterra

Latest reviews (2)

T

Thomas

26 Dec 2023 - 29 Dec 2023
reviewed on expedia

5 out of 5 stars

Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
B

Barbara

23 Jul 2018 - 25 Jul 2018
reviewed on hcom

5 out of 5 stars

Winíka Alterra is a wonderful place to stay, lovely bungalows in tropical surroundings. Our children adored the ecological pool. The service is excellent (welcome drink, sofa bed prepared, towels and service at the pool, etc). The restaurant serves good food, with a nice view! The access road is very bumpy and rocky, but once you are there, it's like paradise! We stayed for 2 nights visiting Palenque ruins and Cascadas Roberto Barrios. We wished we booked for longer..
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