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Hotel Ciudad Real Palenque

3 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(477 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This smoke-free hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, 2 bars/lounges, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Hotel Ciudad Real Palenque is located in Palenque. Palenque Archaeological Zone is a notable landmark, and the area's natural beauty can be seen at Misol-Ha Waterfalls and Cascadas de Roberto Barrios.

Popular amenities

Family friendly

Free children's club
Free cribs/infant beds
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Waterslide

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges, 1 swim-up bar and 1 poolside bar
3 restaurants
Cooked-to-order breakfast available for a fee daily 7 am–noon: mxn 100-180 for adults and mxn 100-180 for children
Room service available

Spa

Massages
Spa open daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
This property does not have elevators
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Full-service spa
Outdoor pool
Playground

Outdoor

Garden
Pool sun loungers
Terrace

Conveniences

Ballroom
Front-desk safe
Gift shop/newsstand
Reception hall

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Hotel Ciudad Real Palenque
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

1 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Ciudad Real Palenque

Latest reviews (1)

T

Trudy

27 Feb 2023 - 2 Mar 2023
reviewed on expedia

5 out of 5 stars

The hotel has a pool which is such an incredible bonus especially after walking around ruins etc in the heat. The room was good and the bathroom was fine. Both very clean. The staff were nice and helpful. The location is great. We ate dinner at the restaurant twice and the food was very nice and reasonably priced. A 10 minute walk into Centro and to a large supermarket. Overall I would recommend to family and friends.
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