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Chan-Kah Resort Village

3 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(749 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a steam room are onsite.

Nearby attractions

Chan-Kah Resort Village is located in Palenque. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Misol-Ha Waterfalls.

Popular amenities

Family friendly

Arcade/game room
Children's pool
Cribs/infant beds (surcharge)
Free children's club
Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wired internet
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 7 am–11 am: mxn 180-225 for adults and mxn 90-150 for children
Room service available

Spa

Body scrubs
Body treatments
Body wraps
Facials
Massages
Mud bath
Spa open select days
Steam room

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
This property does not have elevators

Things to do

Arcade/game room
Children's pool
Full-service spa
Outdoor pool
Playground
Steam room

Outdoor

Free pool cabanas
Garden
Pool umbrellas
Terrace

Conveniences

Ballroom
Front-desk safe
Gift shop/newsstand
Reception hall

More

Designated smoking areas (fines apply)
Tv in lobby
map

Reviews that mention...

Family Reviews

for Chan-Kah Resort Village
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

0%

4 star reviews

50%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Chan-Kah Resort Village

Latest reviews (2)

J

Jenifer

11 Apr 2024 - 16 Apr 2024
reviewed on expedia

3 out of 5 stars

Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes
E

Elizabeth

9 Jul 2021 - 11 Jul 2021
reviewed on hcom

4 out of 5 stars

Reserved two rooms for family trip. Rooms not available together. Rooms on either side of hotel. After much requesting host was finally able to locate two rooms side by side.
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