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Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel

3 star hotel
Connecting rooms
9.4/10 Exceptional
(628 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Tijuana Otay receives excellent family reviews. Parents appreciate the comfortable beds and pillows, while children enjoy the breakfast. The hotel's location, next to a beautiful plaza, and the consistently positive feedback regarding staff kindness and professionalism further enhance its appeal for families. The feeling of safety mentioned in reviews is an important factor for many families.

Guest highlights

Comfortable beds and pillows
Delicious breakfast
The beautiful plaza in front of the hotel
The kind and professional staff

About the hotel

Along with a snack bar/deli, this hotel has coffee/tea in a common area and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Change of towels is available on request.

Nearby attractions

Located in Tijuana, Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel is near the airport. Club Campestre Golf Course and Bonita Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tijuana Estuary Nature Preserve and Otay Sports Fields. High Performance Center in Tijuana and El Trompo Interactive Museum Tijuana are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available 6:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs available on site

Conveniences

Elevator
Front-desk safe
Grocery/convenience store
Vending machine

More

Designated smoking areas (fines apply)

Nearest Airports

Airplane
General Abelardo L. Rodriguez International Airport
2 km from this hotel
San Diego International Airport
32 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel

Latest reviews (5)

G

Guadalupe

13 Apr 2024 - 14 Apr 2024
reviewed on expedia

5 out of 5 stars

Perfect for family travel
E

Edgar

10 Jun 2024 - 11 Jun 2024
reviewed on hcom

5 out of 5 stars

Always my place to stay while visiting Tijuana..my wife loves the comfortable bed and pillows..and my kids always loving their breakfast…
J

Jazmin

3 Feb 2023 - 5 Feb 2023
reviewed on orbitz

5 out of 5 stars

Perfect hotel for the family
M

Max

Invalid Date - 25 Dec 2022
reviewed on orbitz

5 out of 5 stars

Best hotel to my eyes I like staying here with my family. Always feel safe. Best part it has a beautiful plaza right in front of the hotel recommended.☺️
J

Jazmin

21 Nov 2022 - 22 Nov 2022
reviewed on orbitz

5 out of 5 stars

This hotel has been the best hotel I have stayed in Tijuana. The staff were professional, kind, went above and beyond to satisfy their customers. I will definitely recommend this property to all my friends, family and coworkers.
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