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Meena
23 Dec 2023 - 26 Dec 2023
reviewed on orbitz
5 out of 5 stars
Excellent hotel where we enjoyed a peaceful stay with my family.
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Robert
16 Sept 2023 - 17 Sept 2023
reviewed on orbitz
5 out of 5 stars
This was our first flight and resort stay with our seven month old baby. Thank you to All Cabo Services for another smooth transportation experience.
Regarding Nobu, we had a wonderful time. The number of guests was low during our stay, making for a quiet and peaceful environment. Most of the food options were delicious and offered an opportunity to explore outside of the norm. The resort is small compared to many other properties, but we enjoyed the convenience and walkability. The minimalist design of our swim out room helped us feel relaxed and, for the most part, was not lacking in amenities. Be aware that the food and cocktails are very expensive and plan accordingly. Also, check with the property regarding construction and pool closings. Noise from repair work did detract from the peace and quiet a couple of times. However, we were most disappointed that the ocean front pool was closed for renovation. The two pools we did enjoy were amazing in terms of design aesthetic, comfort, and service. We were able to utilize pool cabanas on multiple days which was very helpful with the baby.
Special thanks to our Concierge, Ignacio. “Nacho” greeted us upon arrival, and made sure we were taken care of every day without being overbearing. He knew how to be there at the perfect time. 10/10 on communication. Many thanks to Seleni, Jonathan, Caesar, Jeremiah, and Alfredo for making us feel at home on our first international adventure with our baby boy!
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Candace
26 Aug 2023 - 29 Aug 2023
reviewed on orbitz
2 out of 5 stars
We came to Nobu for our anniversary. We booked a private pool suite (which turned out to be semi-private). It took us an hour and 3 phone requests to get ice sent to our room. We would have been totally fine with getting ice ourselves if we could have. The entire time we only corresponded with our concierge via text so there was never a face to face greeting. The one thing that made our experience terrible was the fact that we had a room that specifically stated no kids yet we had a crying baby next door to us that insisted crawling onto our side of the pool everyday. Upon checkout we were told that we should have mentioned it to our concierge but if your resort doesn’t book every room why should I be inconvenienced by packing and moving to another room. That’s something that they should have caught when booking rooms. For the amount of money we paid for Nobu that should have been taken care of by guest services prior to check in. This will definitely be on my video blog. We didn’t pay to have a crying baby during our stay and the resort was practically empty. No compensation was even offered on the end. Which if it was I probably would have been ok. But they were basically like it was our fault. This will be probably be our one and only stay at Nobu and I will definitely share our experience. We ended up checking out and finishing our trip at another 5 star resort.
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ARI
25 Jul 2023 - 28 Jul 2023
reviewed on hcom
3 out of 5 stars
Beautiful property , more for couples less for families,
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Natalie
15 Jun 2023 - 19 Jun 2023
reviewed on orbitz
5 out of 5 stars
Amazing property with incredible amenities and lovely staff. Yes, food is expensive. It’s Nobu! But overall prices were in line with Miami. It’s on the Pacific side so don't go during windy season in May - early June unless you love the spa. There are very few kids here—huge plus for me—plenty of pool chairs and everything is gorgeous. If you want a party vibe, this is not your place…but for a sophisticated, sexy weekend away, it is amazing!!
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Tyler B
17 Jun 2023 - 19 Jun 2023
reviewed on orbitz
5 out of 5 stars
I had a lovely stay at the Nobo. I never felt more safe and at home at any other hotel besides here. The staff was very nice and I got my own concierge Diego was amazing . I will be returning back. For the price and everything included it was worth it . I highly recommend this is a great spot for adults . I don't recommend for kids. I loved it :)
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Robert E
8 Jun 2023 - 13 Jun 2023
reviewed on orbitz
4 out of 5 stars
The marina area in Cabo San Lucas is a $35 taxi ride away which is good and bad. Bad if you want warmer temps and a beach, good if you want privacy and quiet. Management needs to understand their unique conditions--and emphasize that its quiet is its strength--and if someone wants loud, contemporary music, they can stay at the "Hard Rock" resort next door, which is entirely not suited for this beach.
First, we've been in great hotels--and the Nobu's rooms are finished to the highest, from cut stone paneling and flooring, to custom-made cabinetry.
Because of the unsafe, high wind conditions, beaches are "black flagged," so parents with small children, are in my opinion, there for the wrong reasons. Restaurants are very good--if you go to Manu, dress nicely--and ask for a view of the kitchen. We visited a rock formation less than 2 miles south on the beach on the one day of 6 it was OK to walk on the beach.
There are some minor annoyances--such as the "encouragement" for a 90 minute property presentation, or our room having an ice-bucket & lid, but no ice machine available to guests.
There is Japanese design present in the sculpture gardens, but it is absent in the landscaping. Original plantings have been replaced with plant materials that are more suited to the windy, dry, sunny, cool, conditions (formally planted--such as uniformly spaced cactus), instead of stylish simplicity of informal groupings. Palm trees tell the truth about the windy conditions.
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Sultan
Invalid Date - Invalid Date
reviewed on orbitz
1 out of 5 stars
From the moment my family arrived to the hotel we had issues.
The bags took very long to arrive and my wife needed to change our daughters diaper.
We ordered food and told them about an allergy and they made the food with the allergen.
The spa disregarded the medical information about my wife being pregnant.
Lots of noise on the floor we were on.
The window is creaking, toilet is broken.
There's too much wind so cannot open any umbrellas for shade for my baby.
Most of the restaurants were closed and we had specifically checked to see if they were open before booking our stay here.
Staff need more training, most of the serving staff don’t speak English.
We ended up checking out on day 3 of our 7 day vacation.
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Sarah Louise
8 Apr 2023 - 16 Apr 2023
reviewed on orbitz
5 out of 5 stars
We had a lovely stay at Nobu. It is a bit far out and I would highly recommend a car rental so you can easily get to restaurants in town. Being on the pacific side, we found it quite windy. The staff was very friendly and the hotel itself was beautiful. We had our 7 year old with us and while they did have a kids club, the hotel is definitely geared to adults so I probably wouldn’t return with kids.
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Jaclyn
3 Mar 2023 - 6 Mar 2023
reviewed on hcom
5 out of 5 stars
Incredible stay and customer service. The property is gorgeous, spacious, and the service is best-in-class. Cannot recommend this place enough. Went out an anniversary trip but will bring the family next time.