Lexis Suites Penang

Premium pool suite is very nice and appears to be a big hit with kids. Otherwise... robinson cruseo island

Comes with two king beds, spacious bathroom with bathtub, private pool and steam room. Complimentary minibar and offer turndown service. Unable to keep the food warm throughout the serving period really spoiled the good mix of breakfast served. Located down at the southern island but quite an easy route to the hotel. Choice of food around the area is the problem where you can only find a decent seafood restaurant "hai boey" or the Tuesday night market 5 minutes drive from the hotel. There is also a Japanese restaurant at the lobby. I personally prefer the room setup/structure of the executive suite though. Great for any traveling purpose, I work at the pool side, and I can imagine couple enjoying sunset inside the pool or a family with kids for a short gateaway. Not sure why the owner can accept the architect's design to block the entire ocean view at the skybar though. Overwall, a great hotel. If they can maintain the current room rate which I think it's fair, I am not going anywhere else on my next trip to Penang.

Pros : 1. Rooms are very spacious. Bathroom area also very spacious. 2. Partial seaview which isn't that great. 3. The indoor private pool. 4. Sunset view from the rooftop bar Cons : 1. Sink area was moldy. 2. Bathroom doors couldn't close shut, had to use the clothes basket to close it. 3. Pool was dirty, found cigarette buds in it. 4. There's 6 lifts in the building but we literally had to wait 10 mins for it(Poorly configured). Had to take the stairs a couple of times up and down(2nd floor carpark, and 10th floor room) . 5. Kids were running and yelling across the hallway at 12am ( this is not the hotels fault, but i had to mention). Also heard screams from kids throughout the day when in the private pool area from other units above. 6. The location of the hotel is a bit deserted in Bayan Lepas and the sea is very dirty at this particular place. (Stayed at a different hotel prior to this in Georgetown, seaview was much cleaner) Overall experience : Not worth the money. Definitely did not meet the expectations. Won't return.

To be improved: 1. Check-in took a long time 2. Have to wait to be seated while buffet breakfast time 3. Have to improve on how to handle the situation during session holidays. 4. The floor of the room is too sticky, could be due to too many detergent used. Good points: 1. The bed was extremely comfort with 2 king beds. suitable for family stay. 2. Room is spacious and equipped with private pool.