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Merton Hotel

3 star hotel
Connecting rooms
9/10 Excellent
(930 verified Hotels.com guest reviews)
See verified family reviews (19)

generated by AI based on family reviews

Overview

The Merton Hotel is a popular choice for families, offering a fantastic range of amenities. Families particularly appreciate the lovely pool, perfect for kids, and the superb breakfast buffet with a wide selection of food to please everyone. The hotel is conveniently located, within easy reach of the beach and town, and boasts friendly and helpful staff. While some reviewers mention that rooms could benefit from modernisation and air conditioning, the overall experience is overwhelmingly positive, making it an ideal family-friendly destination.

Guest highlights

The lovely pool, ideal for children
The superb breakfast buffet, with a wide variety of options
The friendly and helpful staff
The convenient location, close to the beach and town

About the hotel

Along with 2 restaurants, this smoke-free hotel has free water park access and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a nightclub, 3 bars/lounges, and a health club are onsite.

Nearby attractions

Located in St. Saviour, Merton Hotel is in the suburbs and near the beach. Samares Manor and Elizabeth Castle are local landmarks, and the area's natural beauty can be seen at Channel Islands and Howard Davis Park. Traveling with kids? Consider Fort Regent Leisure and Entertainment Centre and Jersey Zoo. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.

Popular amenities

Family friendly

Arcade/game room
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Free supervised childcare
Free water park access
In-room child care (surcharge)
Indoor pool
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli
Waterslide

Wifi

Available in some public areas: free wifi

Food and drink

2 restaurants and 1 coffee shop/cafe
24-hour room service
3 bars/lounges and 1 poolside bar
Coffee/tea in common area(s)
Free buffet breakfast available daily 8:00 am–10:00 am

Spa

Body scrubs
Body treatments
Couples treatment room(s)
Facials
Massage - prenatal
Massage/treatment rooms
Reflexology
Treatment room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)
Wheelchair-accessible parking

Things to do

Aerobics classes
Arcade/game room
Children's pool
Fitness center
Free water park access
Indoor pool
Nightclub
Outdoor tennis court
Playground
Sauna
Seasonal outdoor pool
Spa services
Spa tub
Steam room
Tennis
Yoga classes

Outdoor

Bbq grill(s)
Garden
Pool sun loungers
Terrace

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Jersey Airport
8 km from this hotel
Guernsey Airport
46 km from this hotel
map

Reviews that mention...

Family Reviews

for Merton Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

19 reviews

Review data

5 star reviews

58%

4 star reviews

37%

3 star reviews

0%

2 star reviews

0%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Merton Hotel

Showing 1 - 10 of 19 reviews

Latest reviews (19)

A

Alan

29 Jul 2024 - 2 Aug 2024
reviewed on hcom

5 out of 5 stars

Lovely hotel, plenty of activities for families, lovely pool. Staff very friendly and nothing too much trouble. Very clean. Only thing that could be better is if rooms had air con as it was 25+ during our stay and the room fan and open windowns wasn't quite enough for a cool nights sleep. Food esp breakfast was fantastic.
P

Paul

21 Jul 2024 - 26 Jul 2024
reviewed on hcom

4 out of 5 stars

My family and i had a lovely stay at the Merton hotel. It was well placed and the service was great. We used the pool every day and the kids loved it. It would be nice if the water was a little more warmer, but it was not bad. The staff were super helpful and polite. The included breakfast was really good and had something for everybody. I we ate in the Bar twice and both time the food was good. We used the members card which gave us a 15% discount. We also used the Jersey Joes Burger restaurant. While i would say there was no issue for the food, i would have to say it was quite over priced. The Burgers was no better than sometime i could pick up from a cafe for half the price. I do think the rooms could do with a bit of modernising, they felt a little tired, but they were very clean. A few more plug sockets or some USB ports would be very handy. We had a Family room, which had a separate bunk room and a small fridge. This was really good in our eyes. Overall it was a very nice place to stay, but I can’t give it 5 stars
J

John

11 Jul 2024 - 14 Jul 2024
reviewed on hcom

4 out of 5 stars

Generally I was happy with my stay. Breakfasts were busy and queuing a usual. A fridge in room with socket outlets to charge phone would have been good . Prefer a walk in shower preferred rather than bath with shower over but reasonable accessible. Some structure borne sound from room above and corridor. Good facilities for children.
A

Andrew

6 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

Great family friendly hotel
W

Wendy

1 Jun 2024 - 3 Jun 2024
reviewed on expedia

4 out of 5 stars

Samaritan was a great hotel with a wonderful pool area for the kids however it was the hardest bed and pillow. I think I have ever slept on if it wasn’t for the bed and the pillow it would’ve been five stars.
T

Timothy

19 Apr 2024 - 21 Apr 2024
reviewed on hcom

5 out of 5 stars

Stayed Friday to Sunday in Mid-April. The staff were all very pleasant and helpful. Ram, who served us when we had dinner in Bonetti's restaurant, was very nice and pleasant. The room was a good size, however the mattress was rather hard, but I still managed to fall asleep, and felt rested in the morning. As mentioned above, we ate at Bonetti's restaurant, where the food was really good. The next day, we had our evening meal at Jersey Joe's, an American style diner a la 50s. The food here, too, was good. The breakfast buffet was also good, with a selection of bacon, sausage, beans, hash browns, and other typical english breakfast food items, along with bread, yogurts, cereals, pancakes, fruit, and pastries. For guests the pool next door is free to use. Great for families, as the indoor pool area is designed for kids. It's a short walk to the beach and also town, via beautiful Howard Davies Park. Well worth a stay.
D

David William

31 Mar 2024 - 3 Apr 2024
reviewed on expedia

5 out of 5 stars

Fantastic service and staff happy to help. Great entertainment for children
T

Tania

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Always a great stay at the Merton. Ideal for families. Just wish they were open for our half term next week so I could re-book.
B

Benjamin

3 Jul 2023 - 7 Jul 2023
reviewed on expedia

5 out of 5 stars

I was in Jersey for business, and despite the hotel being more family/holiday orientated, it was perfect for my needs. The food was good, the staff we’re brilliant; friendly and helpful at all times. The pool area was on the other side of the road from the entrance so you never heard it. Ample parking, and a short walk into town.
K

Kim

9 Jun 2023 - 12 Jun 2023
reviewed on expedia

5 out of 5 stars

Merton hotel is amazing hotel for family’s and couples young and old Near everything, breakfast was spot on , staff cudint Do enough , pool is fab , shows of a night good enough , this our 2nd visit , and defo returning . Buffett reasturant the better than the other reasturants , beds comfy and clean shower was power shower . Drinks were nice in bar and by pool
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