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The Westin Tokyo

5 star hotel
Connecting rooms
9/10 Excellent
(846 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

5 restaurants, a full-service spa, and 3 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite.

Nearby attractions

The Westin Tokyo is located in Ebisu, a neighborhood in Tokyo, and is near a metro station. Bunkamura and NHK Hall are cultural highlights, and some of the area's landmarks include Tokyo Imperial Palace and Ginza Wako Building. Tokyo Disneyland® and Tokyo DisneySea® are also worth visiting. Guests appreciate the hotel's central and quiet location.

Popular amenities

Family friendly

Dvd player
Free cribs/infant beds
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

24-hour room service
3 bars/lounges
5 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10:30 am: jpy 3905 for adults and jpy 2502 for children

Spa

Aromatherapy
Body treatments
Facials
Manicures and pedicures
Massages
Sauna
Spa tub

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Transfer shower
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

24-hour fitness center
Full-service spa

Outdoor

Garden

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas (fines apply)

Nearest Airports

Airplane
Tokyo International Airport
12 km from this hotel
Narita International Airport
62 km from this hotel
map

Reviews that mention...

Family Reviews

for The Westin Tokyo
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

0%

4 star reviews

50%

3 star reviews

50%

2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about The Westin Tokyo

Latest reviews (2)

F

François

15 Aug 2019 - 17 Aug 2019
reviewed on hcom

4 out of 5 stars

The service and the people are good The room is reserved for 2adultes and 1 child of 10, breakfast included. But since we arrived here, every time, we need to precise that the room is for 3. Same for the breakfast, we are asked to pay a extra charge... So, it’s quite embarrassing....
J

Jeffrey

31 Mar 2019 - 2 Apr 2019
reviewed on hcom

3 out of 5 stars

The staff really makes this place. They are welcoming, friendly, helpful, and professional. The hotel itself is somewhat dated. We stayed in two different rooms and the quality of each differed to a noticeable degree. The design/decor is pretty 1980's Dallas. When we were there the second time it was also noticeably more families, and I now know that my version of hell is a club lounge full of loud children. The location is pretty good, it's about a 10 minute walk to Ebisu Station, which can take you pretty much anywhere.
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