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Hotel New Otani Tokyo Garden Tower

4 1/2 star hotel
Kids stay free
9/10 Excellent
(1009 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Hotel New Otani Tokyo Garden Tower is a great option for families visiting Tokyo. Families appreciate the spacious rooms, the option of connecting rooms, and the hotel's convenient location near a metro station, providing easy access to explore the city. The hotel also boasts beautiful gardens and a variety of on-site restaurants. While the breakfast buffet may not appeal to all, the hotel's overall service and amenities make it a popular choice for family stays.

Guest highlights

The spacious rooms and the availability of connecting rooms.
The beautiful gardens.
The convenient location near a metro station and easy access to Tokyo's attractions.
The excellent service and attention to detail.

About the hotel

This hotel features 20 restaurants, 4 bars/lounges, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room.

Nearby attractions

Hotel New Otani Tokyo Garden Tower is located in Chiyoda, a neighborhood in Tokyo, and is near a metro station. Shinjuku Gyoen National Garden and Hibiya Park reflect the area's natural beauty and area attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome, or consider a night out at Akihabara Electric Town. Guests love the hotel's convenience to public transportation: Kojimachi Station is 6 minutes by foot and Akasaka-Mitsuke Station is 8 minutes.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wired internet
Available in some public areas: free wifi and wired internet

Food and drink

20 restaurants and 1 coffee shop/cafe
4 bars/lounges
Buffet breakfast available for a fee daily 7 am–10 am: jpy 3450-6900 for adults and jpy 2875-4025 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

Fitness center
Golf driving range
Shopping

Outdoor

Garden
Japanese garden

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Designated smoking areas (fines apply)

Nearest Airports

Airplane
Tokyo International Airport
15 km from this hotel
Narita International Airport
60 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel New Otani Tokyo Garden Tower
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

0%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel New Otani Tokyo Garden Tower

Latest reviews (5)

K

Kate

4 Jul 2024 - 10 Jul 2024
reviewed on hcom

5 out of 5 stars

We loved Otani and had a great experience at the hotel. The attention to detail and care put into our stay was incredible. We loved the gardens and took advantage of the various restaurant options during our stay. Our children loved that housekeeping would hide their stuffed animals each day so they would search for them upon our return. We hope to return to Japan again soon and stay at Otani again.
R

Raghavendra

1 Jul 2024 - 4 Jul 2024
reviewed on hcom

5 out of 5 stars

Conveniently located beside a metro station, it was perfect for my family's stay in Tokyo. The rooms were large and the staff were amazing. Loved the large spacious common areas. Overall, it was a great location and a lovely experience.
K

Kenneth

7 Jun 2024 - 12 Jun 2024
reviewed on hcom

5 out of 5 stars

We are a family of 4, booked adjoining rooms which was perfect. Clean hotel, excellent service, convenient subway access to all of Tokyo and some good restaurants in nearby Akasaka. Highly recommend this hotel! Try the Japanese breakfast, very serene and enjoyable
G

Gevorg

2 Jun 2024 - 4 Jun 2024
reviewed on orbitz

5 out of 5 stars

Most gorgeous hotel in Japan. Everything was great, just skip the breakfast buffet. It was high price and my kids were hungry afterwards. No selections for the price you pay.
J

Jonathan

18 May 2024 - 21 May 2024
reviewed on expedia

3 out of 5 stars

The gardens are nice in the back of building. Staff was friendly. The hotel is far from the main areas and subway isn’t convenient with a stroller. Many of the restaurants and food options don’t allow babies. Found it bizarre that coffee shop opens at 10AM.
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