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Smile Hotel Premium Osaka Higashi Shinsaibashi

3 1/2 star hotel
Kids stay free
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

Along with a restaurant, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.

Nearby attractions

Smile Hotel Premium Osaka Higashi Shinsaibashi is located in Shinsaibashi, a neighborhood in Osaka with great airport proximity. Osaka Castle is a notable landmark and some of the area's popular attractions include Universal Studios Japan and Osaka Aquarium Kaiyukan. Osaka Science Museum and Tennoji Zoo are also worth visiting. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Nagahoribashi Station is 5 minutes by foot and Nippombashi Station is 6 minutes.

Popular amenities

Family friendly

Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Conveniences

Elevator
Vending machine

More

Smoke-free property

Nearest Airports

Airplane
Osaka International Airport
14 km from this hotel
Kansai International Airport
36 km from this hotel
map

Reviews that mention...

Family Reviews

for Smile Hotel Premium Osaka Higashi Shinsaibashi
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

20%

3 star reviews

60%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Smile Hotel Premium Osaka Higashi Shinsaibashi

Latest reviews (5)

S

Shih Shih

31 Dec 2023 - 6 Jan 2024
reviewed on expedia

4 out of 5 stars

Stayed in a triple room (2 adults and 1 child) in Jan 2024 and it was a reasonable size for Japan accommodation. With 3 large suitcases it was a bit of a tight squeeze but doable with minimal movement around the room. Clean and tidy and liked how they provided a night shirt for sleeping in. Used the laundry twice and the dryers don't dry clothes properly, after 1 hour in the dryer the clothes are still quite damp and require line drying for the day to get them dry. Staff are friendly but they don't help make/change restaurant reservations which can be difficult for a traveller where lots of restaurants don't have online reservations. About a 10 minute walk to the busy area of Dotonbori with Family Mart and 7-eleven next door.
A

Antonio

23 Dec 2023 - 27 Dec 2023
reviewed on expedia

3 out of 5 stars

Upon check in i was asked to pay an additional 1000 yen per day for the duration of our stay for our daughter because they consider everyone as adults, no more child booking. Even Expedia allowed to book it with a child. The hotel cannot hel you book for a shuttle or taxi.servce if you need to go to the airport or anywhere. Because they said they don't do it. Staff speak so little English. Cannot help much if you are a first time traveller. Still quite far from the train stations. Won't recommend for a family with kids.
R

Raymund

20 Nov 2023 - 24 Nov 2023
reviewed on expedia

5 out of 5 stars

Close to shops, family mart, seven eleven and most especially just walking distance to Dotonbori and the Subway Station. I would highly recommend for its convenience
L

Louise

7 Jul 2023 - 9 Jul 2023
reviewed on expedia

3 out of 5 stars

Really well located within Osaka. Unfortunately the reception staff did not live up to the word "smile". Compared to the other hotels in Japan, they were surly - at best. Usual Japanese style micro rooms - also a very strange allocation of rooms as we booked two and the adult and child were given the bigger room rather than the two adults.
R

Roy

8 Jul 2023 - 9 Jul 2023
reviewed on expedia

3 out of 5 stars

too closed to adult entertainment , not good for family. Thermo ventilator were not strong enough
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