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Citadines Namba Osaka

4 star hotel
Connecting rooms
9.6/10 Exceptional
(1024 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

Citadines Namba Osaka is a great family-friendly hotel in a fantastic location. Families will appreciate the spacious rooms (large by Japanese standards), in-suite laundry facilities and kitchenettes in some rooms. The hotel also features a children's play area and is within walking distance of many attractions including Dotonbori and Namba station, making it easy to explore Osaka. The staff are consistently praised for being helpful and polite.

Guest highlights

Spacious rooms (large by Japanese standards)
In-suite laundry facilities and kitchenettes
Children's play area
Helpful and polite staff

About the hotel

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.

Nearby attractions

Located in Shinsaibashi neighborhood, Citadines Namba Osaka is connected to a shopping center. Osaka Science Museum and Osaka Museum of History are cultural highlights, and travelers looking to shop may want to visit Kuromon Ichiba Market and Shinsaibashi Shopping Arcade. Legoland Discovery Center and Osaka Aquarium Kaiyukan are not to be missed.

Popular amenities

Family friendly

Children's games
Children's toys
Laundry facilities
Microwave
Playground
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 7:00 am–10:00 am: jpy 1800 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Playground

Conveniences

Elevator
Front-desk safe
Vending machine
Water dispenser

More

Designated smoking areas (fines apply)
Renovated entire property - december 2019
Tv in lobby

Nearest Airports

Airplane
Osaka International Airport
15 km from this hotel
Kansai International Airport
35 km from this hotel
map

Reviews that mention...

Family Reviews

for Citadines Namba Osaka
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

23 reviews

Review data

5 star reviews

87%

4 star reviews

13%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Citadines Namba Osaka

Showing 1 - 10 of 23 reviews

Latest reviews (23)

S

Sanchit

31 May 2024 - 4 Jun 2024
reviewed on expedia

5 out of 5 stars

Citadines Namba Osaka is a great property, the resception is quiet large and inviting unlike other hotels in Japan. They have a family room which comes in quiet handy with Kids. The rooms are quiet comfortable and large given the expections in Japan. The staff is also very polite and helpful. Full 5 stars to the property.
K

Kimlien

21 Jun 2024 - 23 Jun 2024
reviewed on hcom

4 out of 5 stars

Great hotel, beautiful check in area, plenty of elevators, very nice hotel. Little bit of a walk to dotonbori and to the main Namba area. The rooms were spacious and nice, comfortable bed annd nice little sofa area. It also had good laundry facilities and nice family area for kids. Only downside was the bathroom/ shower area, didn’t reflect the hotel and the step up to go to bathroom was little weird set up. Overall lovely hotel
G

Genevieve

7 Jun 2024 - 12 Jun 2024
reviewed on hcom

5 out of 5 stars

We booked the one bedroom for our family. This room has in suite laundry and a kitchenette. Crockery and utensils were clean. Hotel provides a sachet of detergent daily but I’m sure they’ll be happy to give u more if u need. Very spacious by Japanese standards and would highly recommend to anyone. 5 min walk to dontobori and Namba station Namba station is 15mins (7 stops) from shin osaka station should you need the Shinkansen. Yamato express does pick up from this hotel.
D

DIANNA

29 May 2024 - 31 May 2024
reviewed on hcom

5 out of 5 stars

Excellent hotel. Walking distance to main city highlights. Great buffet breakfast. Staff go out of their way to please. Even a child's play room! Modern and clean. Very comfortable. Would definitely stay here again!
w

wilfred

26 Apr 2024 - 29 Apr 2024
reviewed on expedia

4 out of 5 stars

Good location within walking distance of Dotonbori, Namba, and Nippomboshi stations. Large and clean room. Convenient laundromat in the hotel. Only downside was that we were on the same floor as the children's play area and they were easily heard throughout the floor
W

WING SZE GRACE

25 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

good location, close to namba station and within walking distance. lots of interesting eateries around, perfect cleaniness. communual facilities including laundry machines (with fees), kids playroom and kitchen
T

Trung

19 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

The hotel's prime location in Namba District makes it a top choice for solo travelers or families. Additionally, the rooms are impeccably clean, and the facilities are modern and new.
R

Rosa

13 Apr 2024 - 16 Apr 2024
reviewed on expedia

4 out of 5 stars

Centrally located, well-maintained property with attentive staff and a food court next door for quick cravings. Very good value for the money. Specially recommended for families given family room availability, in suite kitchenettes and launderette in the building.
Y

Yen

5 Mar 2024 - 7 Mar 2024
reviewed on hcom

5 out of 5 stars

The staff went above and beyond to help us with our luggage delivery. It was a bit complicated to get it delivered to our Airbnb but the trainee, Mr. White, spent half an hour calling Yamato service and the Airbnb host to set up everything for us. His English was impeccable. I really appreciated. The hotel overall was spacious, spotlessly clean, and close to all the action. It was a 10 minute walk to shinsaibashi, 15 to dotonbori, 4 minutes to all kinds of shopping and food, 7 minutes to the subway. Just a wonderful location. I loved the laundry facility, kids play room, and residential lounge. Such a great experience.
M

Michael

12 Mar 2024 - 15 Mar 2024
reviewed on wotif

5 out of 5 stars

Amazing staff, couldn’t be more helpful. The gym, the family lounge and the laundry were just what I needed to get organised and relaxed before travelling home
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