Tissage Hotel Naha

Positives: This hotel is a very nice hotel. Reasonably priced for the Naha area. It is clean and very functional.The breakfast buffet was delicious.The onsite washing/dryer was nice. Very easy to catch a cab or public transportation. Staff is friendly, even with the language barrier. Lots of great restaurants near by. Complementary toiletry items in the lobby. It was a nice place to stay. Negatives: There is NO early check in. Showers are designed for much shorter individuals(I know it's Japan). The shower/tub is deep and there is no grab bar to hold while stepping in and no anti skid. The only storage for clothes is 4 hangers, no drawers of any kind. No extra pillows when requested. Would have been nice if there was a common area that groups of travelers in different rooms could meet up, or eat take away food from local restaurants together. The area used for the breakfast buffet is closed when not in use. This would be a nice space for guests to gather or work since the space available in the rooms is limited.

For those who are planning a self-drive trip in Okinawa, DON’T take Tissage Hotel Naha by Nest as your choice!! Last week, I had a family trip in Okinawa and stayed in Tissage Hotel Naha by Nest for 4 days. Because we rent a mpv (minivan) for travelling, we asked the receptionist to reserve a parking space for us for 4 days. We’ve signed in black and white and the parking fee would be paid when we check out. Everting was fine in the first 3 days, but we had a bad experience at the last night. On the 4th night, we drove back and the receptionist told us there was NOT enough space for parking a mpv but a small car. So they led us to park the mpv beside the hostel and requested to keep our car key for moving our car away when someone was blocked. We were confused because: 1. We had already signed for the parking space, it should be reserved for us. But why there was not enough space for parking our car? 2. Why the receptionist has to keep the car key? If there was any accidence happened, who take the responsibility? 3. Also, I’ve tried to compromise that give us a call when they have to move our car. However, the receptionist refused. One thing is important to mention that, the attitude of the receptionists is totally unacceptable. Ms A.KAUSHILA who is a trainee of the hotel, was on duty that night. She kept arguing with us on this car-parking problem. It’s obviously a management problem of them not providing what they’ve promised (even signed in bnw!). But Ms A.KAUSHIL