Renaissance Resort Okinawa

This place is heavily family oriented. The facilities are thought to help entertain children. There are plenty of activities that are available for kids, but they’re not free. There seems to be nice restaurants but due to the COVID-19 issue, we couldn’t use them so no opinions can be given.

Inconsistent housekeeping - changed towels but did not make the bed, wash used mugs and replenish bottled water Breakfast buffets at 2 of the restaurants did not accept reservations - the walk-in waiting time was as long as 45 minutes Dolphin activities for kids fully booked - limited slots/classes? Not foreigner friendly - the staff spoke limited English, so it was frustrating to get queries even partially answered The hotel seemed to be running at full capacity so it was super crowded. While my room was clean, specious and offered a good ocean view, and the hotel's facilities were good, the waiting time for meals, limited English and fully booked classes left much to be desired. Perhaps I went at the wrong time, so my experience was not as good as what the others reviewed. For comparison, I went to ANA InterContinental Manza Beach Resort for a lunch and did not have to wait for a table. All the staff I spoke to were able to converse in fluent English. This could be a better choice for foreigners.

We stay three night in this hotel with baby and older people in a families of 6, unlucky we have typhoon no.7 during our stay; hotel itself are good maintenance with 30 years of ages, hotel room are comfortable but swimming pool is fair need to upgarde i saw dirt on the pool when i swim there, maybe its happen after typhoon, beach is small but good for kids; dolphin lagoon is excellent and nice surrounding; 2/F four season restaurant buffet are tasty, overall is ok but the price is a bit expensive.

Second time in this hotel already. Stay over 3 nights can have free breakfast, free lunch, free submarine, free hot spring, free drinks, free bar (for 1 night). it just so worth to do it. reasonable price for feed dophine, sea turtle.....perfect for kids. as everyone knows the only problem with this hotel is the carpark is abit far, need to take a 2 mins shuttle bus.

The room is dated and need renovation. Other activities are great for kids.

Very kids friendly hotel with lots of programs that can touch the wildlives from the sea and land. Good experience for the kids

English service is bad, and charge high additional fee for kids, or they cannot stay in hotel