Hotel Keihan Kyoto GRANDE

A great hotel right next to train station. Staff friendly. Breakfast was excellent. We had a large family room. 7-11 downstairs

The hotel is OK, not more. Having the subway in front of the hotel really helps when you travel with kids. However the hotel needs to be renovated, not smart tv for example.

GOOD: There were complimentary drinks available during the afternoon and evening. The breakfast buffet offered a variety of food. It was also located at a very convenient area next to Tokyo Station, including an underground passageway that lead directly into the station. As a family of four, we stayed in the room for four people, and it was larger than most Japanese hotel rooms. The staff were very nice and friendly. NEEDS IMPROVEMENT: The bathroom had a pungent urine odour that would not go away even after cleaning. The carpets were dirty even after vacuuming; we observed that this was mainly an issue due to the faulty vacuum cleaners, and not the cleaning staff. The garbage bin was too small, not enough for four people; we would recommend to include at least 2 garbage bins for this room. Additionally, there were no chairs or tables, so it was inconvenient to eat or do work.