BnA Alter Museum

Staff was really friendly and polite. The room was an art piece. The only improvements are: - guests should not ask for the room to be cleaned as it is a high end hotel so it should come as a default service. - toothbrush, toothpaste, body wash and shampoo are not available inside the room but at front desk. I don’t understand why?!?! - we were 3 people (2 adults and 1 kid) but they always left only 2 towel for shower. A bit annoying. Coffee at the cafe was good! For the price, it could be better but I can’t complain either.

Unique place to stay. Excellent staff and the rooms were very clean. Our room was spacious enough for a family of four with luggage. We had a large tapestry hanging from the ceiling in our room as our art piece. Very cool and the family enjoyed it too. The bathroom was very clean and spacious too! We were about a 10 minute walk away from the Gion district and Nishiki Market so that was a plus.

Our stay at BnA was everything we were looking for and more! Aside from the unique art rooms and concepts, BnA is simply great as a hotel. Location was exactly where we wanted to be. Walking distance from Nishiki Market, shopping, across the river from Gion. We traveled with our toddler, so we did not make it to as many temples as we have in our previous trip, but location would have been perfect for it. Speaking of toddlers, because the rooms are art based, they may not be the most child friendly, but they have a crib, which is more than what we were and to find while searching for a place to stay, and it was still great for our family. The staff is exceptional and available to help us with many of our questions during our stay and assisting with our transportation inquiries. Would be happy to stay here again on our next trip and experience a new room!