Oiso Prince Hotel

Nice place for family vacations.

The staff are terribly unfriendly and went out of their way to make our stay WORSE. For example, we asked if they had a microwave, “Nope, we don’t have one on the property.” Really? How many rooms are there here, and you don’t have a microwave anywhere? “Actually, we don’t let guests use it, but just this once…” Seriously? It’s a thirty second inconvenience. Also, about that family friendly pool?“No kids under 14 allowed.” Want to enjoy the onsen with the kids? “No kids under 5 allowed.” My advice— if you hate yourself, customer service, and especially kids, this is the place for you! Otherwise, STEER CLEAR OF THIS AWFUL HOTEL

Leaves a lot to be desired especially in off season. The bar never opened and we were limited to one restaurant in the hotel. We stayed in a 4 bedroom room for our 4 person family. One of the 4 beds was so comfortable that my kids were fighting over it (as the others were barely tolerable). The tub is small and the shower is a handheld device in the room where the tub is located. We have stayed in many Prince hotels and this one is just not as nice.