Keio Plaza Hotel Sapporo

Clean and comfortable. But noisy. Thin walls. We had a Japanese family with kids next to us that made noise until 1am three nights in a row. Unpleasant.

Everything about the hotel is amazing. Check in timing is 3pm and we came early. They did the check in and helped us (family of 6 adults) to keep our luggages to the assigned rooms. Room cleaning was excellent. The best is Toyota rental south exit is located beside the hotel. Lawson and 7-11 are nearby. The only thing is the breakfast buffet. The waiter and waitresses seem to focus on local guests. They took more than 5 mins to clear the plates. We seated straight near the window where a lot of guests passes by. Otherwise, this hotel is perfect. The north exit bus stop provided shuttle bus (Chuo bus) at 1300 yen to New chitose domestic terminal.

Comfortable lobby and room. Staff were very polite and attentive. Breakfast was awesome. However room is not as soundproof as can hear the running and stomping very clearly from room above. Also can hear kid crying several times a night from room above.

Good Value especially when traveling with kids. Got a room with 4 beds and 2 bathrooms

We stayed at a family room - 4 beds in a room and the fact that came with 2 bathrooms was a bonus.

Short walk to the station and Damarui shopping centre. Stroller was available for use and this helps for family with kids.

Excellent place to stay with family. Will surely come back again.

The hotel definitely very well maintained. Our family stay here 14 yrs ago when we first visited Sapporo, more than a decade later, we revisit the same hotel. Everything is as new. Breakfast is superb with lots of selection. A 8 min walk to Sapporo JR & near to major shopping and restaurant, are selling points. Another plus point is the Toyota rental car office is within hotel premises, hence the pickup & return is really a breeze.

We arrived in the evening and had planned to have dinner at the cafe on the lobby floor which we had patronised on our last two trips to Keio Plaza Sapporo. It served good simple food at reasonable prices. To our disappointment, the cafe was walled off and is now a Club Lounge for people with a special entry card. The restaurants in the hotel were priced at $50, $60, $80 per head. At least one restaurant was adults only (we had two children on our party aged 10 years and 8 years). There is a 7-11 on the other side of the road from the hotel and four of our group had convenience store food for dinner. Two of us walked back to the railway station and had a lovely Chinese meal in the Joyful Food arcade.