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Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

4 star hotel
8.6/10 Excellent
(356 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.

Nearby attractions

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort is located in Kita Ward, a neighborhood in Sapporo. Mt. Okura Ski Jump Stadium and Mount Okura Ski Jump Stadium are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Sapporo Satoland and Shiroi Koibito Park. Traveling with kids? Consider Hokkaido University Botanic Garden, or check out an event or a game at Sapporo Community Dome.

Popular amenities

Family friendly

Children's pool
Indoor pool
Laundry facilities
Lazy river
Outdoor pool
Refrigerator
Waterslide

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
5 restaurants
Buffet breakfast available for a fee daily 7 am–10 am: jpy 2000 for adults and jpy 1200 for children

Spa

Body treatments
Facials
Hot springs/mineral springs
Indoor public bath (no minerals)
Manicures and pedicures
Massages
Outdoor mineral hot springs (onsen)
Sauna
Separate men/women areas in public bath
Spa open select days

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

9 spa tubs
Children's pool
Fitness center
Full-service spa
Hot springs
Indoor pool
Outdoor pool
Sauna

Outdoor

Garden

Conveniences

Banquet hall
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
New Chitose Airport
51 km from this hotel
map

Reviews that mention...

Family Reviews

for Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Latest reviews (3)

s

show

7 Jul 2018 - 8 Jul 2018
reviewed on travelocity

5 out of 5 stars

Beautiful hotel where u can spend lots of time in. Has large pools & baths, both indoor & out, saunas, relaxation room with shelves of manga, pingpong tables, game centers, two cake stores, boutique, omiyage (gift) store, restaurants, toddler play area with book corner, and gym & massage (for fee). Lots of helpful staff, some speak English and Chinese. We were family of 6 adults and stayed in Japanese style room, it was very spacious, could fit 10 if u squeeze. Big shower&tub bathroom, 2 sinks, washlet toilet. Ladies came to lay out futon for us around 6-7pm. It’s a big hotel, so accomodates lots of people. Saw about 200 high school students arrive, as well as other travelers. Cheap eats inside the pool/bath building, after u check in your footwear in the locker. All food charges to the locker key, u pay when u exit or checkout hotel. If u stay at hotel, u can get in free even if u don’t use pool/bath. They sell cheap bathing suits at the pool, from 700-800 yen. We forgot to get a cake for b-day so we got it at the hotel cake shop, they put words on it and gave us candles, front gave us matches. No bell boy/girl service. They have carts. Cannot walk around lobby in hotel yukata like some places. It’s a place where u want to spend a whole day there with ur family. Dad said he felt bad for the older lady employee who was cleaning the men’s bath because she was surrounded by naked men.
k

kelvin

18 Aug 2017 - 20 Aug 2017
reviewed on hcom

4 out of 5 stars

Really Enjoy there stay with my kids. Very large water lagoon. Good to stay there.
A

23 Jun 2018 - 25 Jun 2018
reviewed on hcom

3 out of 5 stars

It is a wonderful place for families with children. There were choices for different types of restaurants, although those within the hotel itself were expensive. The spa and swimming area is a plus for families and the restaurants there were reasonably priced.
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