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Hilton Tokyo Bay

4 star hotel
Kids stay free
8.8/10 Excellent
(1646 verified Hotels.com guest reviews)
See verified family reviews (37)

generated by AI based on family reviews

Overview

Hilton Tokyo Bay is a great option for families visiting Tokyo Disneyland and DisneySea. The hotel offers spacious rooms, a delicious breakfast buffet with a good variety, and friendly staff. Families appreciate the convenient access to the parks via a shuttle to Maihama Station and the monorail. While some guests mention the pool access fee and potential air conditioning issues, the overwhelmingly positive feedback highlights a generally positive family experience.

Guest highlights

About the hotel

5 restaurants, a health club, and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.

Nearby attractions

Near a metro station, Hilton Tokyo Bay is in Maihama, a neighborhood in Urayasu with great airport proximity and shopping. Tokyo Imperial Palace is a notable landmark and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Consider Akihabara Electric Town for a night out or Ikspiari if you're traveling with kids.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Playground
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: wifi (jpy 1100 per night)
Available in some public areas: free wifi
In-room wifi speed: 25+ mbps

Food and drink

1 bar
5 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:00 am–10:30 am: jpy 3750 for adults and jpy 2750 for children
Coffee/tea in common area(s)

Spa

Body treatments
Body wraps
Facials
Massage - sports

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Aerobics classes
Bicycle rentals
Bike parking
Fitness center
Indoor pool
Playground
Racquetball/squash
Sauna
Shopping
Spa services
Spa tub
Steam room

Outdoor

Garden
Japanese garden
Vegetable garden

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Water dispenser

More

At least 80% lighting from leds
Comprehensive food waste policy
Designated smoking areas
Humane treatment of captive wild animals
No plastic drinking straws
No plastic water bottles
Vegan dining options
Vegetarian dining options
Water dispenser

Nearest Airports

Airplane
Tokyo International Airport
12 km from this hotel
Narita International Airport
49 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Tokyo Bay
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

37 reviews

Review data

5 star reviews

65%

4 star reviews

16%

3 star reviews

5%

2 star reviews

11%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Hilton Tokyo Bay

Showing 1 - 10 of 37 reviews

Latest reviews (37)

M

Mia

18 Jul 2024 - 22 Jul 2024
reviewed on hcom

4 out of 5 stars

Fantastic hotel and pool was amazing. Family friendly. Hotel seems a bit old though. Did not understand we had to pay for pool access and limited time to be there and different prices each day for the access. Felt like the hotel staff are paid on how much extra they can get out of the tourits on this. Also they did not have a free shuttle to Disneyland. As a family u walk to nearby shuttle train and easy access to Disneyland after that. Hotel far from the city and taxis expensive to pay to get back and forward. Not much in the area of the harbour so we ended up going to the city instead the days we were not in Disneyland
N

Neil Bryan

17 Jul 2024 - 22 Jul 2024
reviewed on hcom

5 out of 5 stars

Staff and super friendly. shuttle always on time and room was fantastic. highly recommended for kids
M

Michael

16 Jul 2024 - 20 Jul 2024
reviewed on hcom

5 out of 5 stars

Great place for family visit to Disney parks. Use free shuttle to Maihama station for transport anywhere including Tokyo Station for transfer to Shinkansen (Bullet Train).
C

Chandra

3 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

I stayed here with my wife, 3 and 4 year old respectively in the July of 2024. As the other reviewers commented, this is a large hotel situated in the Tokyo Disney area, about 300 meters away from the Disney Resort Line Bayside station. Hotel guests stay here for easy access to Disneyland. Pros - Clean and family friendly. Access to Tokyo Disneland Lawson and hotels on site. Access to the various airport limousines which are not free but convenient. Free shuttle to Maihama Station which his conveniently 30 minutes from Tokyo Station
G

Griselda

2 Jul 2024 - 4 Jul 2024
reviewed on expedia

4 out of 5 stars

The room was very spacious and accommodating for family of 5, the kids enjoyed the space and having their own beds. The staff was friendly and polite. The location was very convenient as it was just across the street from one of the Disney train stations. The only reason I am giving it 4 stars is because the use of the pool was not included in the room fee; we paid twice the price per night compared to our stay at the Toy Story hotel next door due to convenience and pool. According to hotel staff we had to pay ¥3,000 per person (nearly $20 pp) per day of use, and reservations were required as well. We also had no idea the pool closed at 4pm; we found all of this out at 3 pm when we tried to use it on our last day as we wanted a relax before flying back home the next day. Needless to say the kids were disappointed as we had rushed back from the city to spend the last half of our day poolside. I didn’t see on the website where it stated pool access was extra, if it is listed it needs to be explicitly stated and not hidden.
P

Pauline

23 Jun 2024 - 27 Jun 2024
reviewed on expedia

5 out of 5 stars

This hotel was great! The room was very nice for our family of 5. They had great service too. It was very close to Disneyland & DisneySea about a 6 minute walk. They also had a transfer bus to and from the Disney monorail for free. The downside about the stay was that you needed to pay to use the pool even if you were just going to sit on the side and watch your kid. It was $12 each person. I’ve never experienced paying to use the pool at a hotel I already paid to stay at. The buffet dining was great too but you needed to make a reservation no walk ins. I thought this was very inconvenient for us. Another downside is that this hotel is far from the airport so if you’re taking a taxi and have a family of 5 you’ll need to split into to 2 taxis and it’ll cost you roughly $87 each taxi one way. There’s no shopping near this hotel so you’ll always have to drive out to go shopping. Overall our stay was comfortable here.
A

Alexandrea

1 Jul 2024 - 2 Jul 2024
reviewed on expedia

1 out of 5 stars

Pretty incredible that a Hilton that shows its sparkling beautiful pool in every property photo doesn’t make it easy to use that pool! We specifically booked the hotel for the pool, the night before our Fantasy Springs vacation package to have a restful afternoon of swimming with the kids. Carted bathing suits all over Japan for this one afternoon. But it turns out you need a separate RESERVATION to use the pool, which costs MORE money, AND it closes at 3pm. What pool closes at 3pm when it’s 92 degrees outside? I honestly feel scammed.
E

Elvia

26 Jun 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

Friendly and courteous staff! Very family friendly. We traveled with our seven and thirteen year olds and they loved it. Also, rooms are clean and spacious. Breakfast buffet has good variety. I’d definitely again!
O

Omar

21 Jun 2024 - 24 Jun 2024
reviewed on hcom

4 out of 5 stars

Everything about the hotel was excellent except their AC system in room. I maxed it out and it could barely keep up with humidity and heat. When we showered vents would drip on carpet so make sure you use provided slippers. also something Iam not used to but had to reserve going to pool and had to pay for chair in order to get reservation. Its super cheap just odd that hilton would do that as it was only me and 3 other families in entire pool for hours.
J

Jakeliny

18 May 2024 - 19 May 2024
reviewed on expedia

4 out of 5 stars

Very nice place for family.
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