JW Marriott Venice Resort & Spa

What an amazing experience we had such a fun time. My kids slept very well in the beds were very comfortable. It was easy to get in and out of Venice and much more relaxing on the island. The kids loved it

Loved our stay .. we had a great time .. staff took good care of my family .. would come again n stay there for sure .

A family favorite. Can’t imagine a better place in Venice to stay with kids. Their team really goes above and beyond and the property is simply fabulous for a family stay. Very large suite. Amazing family pool, with a kids water fountain next to it and a great playground. You can also bike around the island. Outdoor movies. Archery, basketball. A great way to spend some energy in the mornings to then go off to discover Venice in the afternoons. Can’t wait to come back for the next art biennale!

Firstly, the bad parts: Check in - nobody to help us off the shuttle bus with our luggage/baby stroller. The only help we had was from the check in counter to the room. Room cleanliness - some space in the minibar would be nice to be able to keep cool your own milk/drinks etc. Also, the toilet roll is very close to your leg and gets in the way while on the toilet seat. A biscuit or chocolate at turn down service would take this hotel to the next level. The good parts: Check in agent Claudia L was absolutely amazing. Super friendly, super caring and genuine. Excellent service and couldn’t have been dealt with more pleasantly by anybody else. Thanks Claudia. Claudia was happy to assist throughout my stay with any queries. Check out agent Claudia (a different Claudia) was also totally amazing, made sure the boat waited for us (as we were rushing), and made it a stress free experience. Point to note - kids under a certain age are exempt from the 5 euro per person per night city tax. The system wanted to charge me 20 euros for my 1 year old for our 4 night stay. Claudia was quick to correct the system auto generated quote and charge just for the two adults. I left my jumper in a bag in the baby cot by accident, and so far the hotel housekeeping has not come forward with it which is disappointing. I understand it is totally my own fault but I just want my jumper back. It’s definitely in the room. I last put it into the cot and in a hurry, I forgot to pack it.

This is a hotel to stay in the summer, when you can enjoy your life. In winter, when the weather is rainy and not warm, it is not worth expensive money for the stay. And this is more like family place, not really adult focused. we previously stayed at Kempenski and it was better there.